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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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south
south

SMT1500IC vs SMT1500I Fan operation

Hello all, I have a SMT1500IC, replacing a SMT1500I. I noticed the SMT1500IC battery get fairly warm under normal use with the fan off 35° at 22° room temperature. I also noticed, that the SMT1500I s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
384 0 1
Latest Reply: Teken

MagalingKonsultAB
MagalingKonsultAB

Website crash when trying to update subscription

I am trying to update my subscription 282986975A0D to the Advanced Plan but your website crashes when I click "Continue" in the confirmation dialog. Following message is shown: Something Went Wrong W...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
288 0 0

2025-01-06

leschnik
/html/rank_icons/Crewman.png leschnik

NMC3 AP9641 (v2.5.3.3) - "Port has been entered incorrectly" when crea...

Hi all, I'm having trouble with setting up the inbuilt Firewall in our UPS' running NMC3 AP9641 (v2.5.3.3). I'm adding a very simple rule and the GUI parser is giving me an error. Network Card: NM...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
388 0 0

2025-01-05

ElCoyote_
/html/rank_icons/Crewman.png ElCoyote_

New SMX3000HV + new NMC3 AP9640 always reverts to GMT-5 (Eastern Stand...

Hi All, I am the happy owner of a brand new SMX3000HV to which I added an (new as well) NMC3 AP9640. The UPS is running firmware 15.0 and the NMC3 card is on the latest firmware (2.5.0.6) Everything ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
850 0 7
Latest Reply: ElCoyote271

Gworand
/html/rank_icons/Crewman.png Gworand

Can't Connect to SRT2200RMXLA Via Web Console or SSH

As the subject indicates, I can't connect to the UPS. I have read multiple articles and setup the IP, subnet mask, and default gateway manually for the NMC2 card using the onboard display. I get no r...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
766 0 5
Latest Reply: Gworand

tototatatiti
tototatatiti

NMC3 "Lost communication to the UPS"

  Hello, My network card does not detect the inverter. I did the last update available, I reset the card and I restarted it. The problem is still there. Have you had this problem before ?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
382 0 1
Latest Reply: Teken

CHU
CHU

CRITICAL: Entity 'VoltageOutStatus' status is 'fail'

Hi, Since I upgraded an AP4423 network to 7.1.4, I get this alarm on my supervision. Every other entities are OK and I have no error on the device web interface. Do you know what VoltageOutStatus is an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
304 0 3
Latest Reply: Teken

mslawson
mslawson

SMT3000RM2U UPS Questions

Good morning. I'm new to the forum here, and pretty new to using a UPS. I recently acquired a used UPS (model number in the subject above). I have a few questions I was looking for some help with. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
334 0 1
Latest Reply: Teken

Solved
HN-ATX
HN-ATX

What a best tool to manage and monitor UPSs?

Hi, Would you recommend a best tool to manage and monitor (SmartConnect, PowerChute Business Edition, or PowerChute Network Shutdown) one UPS SRT3000RMXLT for three ESXi hosts and three SRTL3KRM1UNC fo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
434 0 2
Latest Reply: HN-ATX

Victor.Stevens
Victor.Stevens

Error Code : 0x0107

Hi, Unable to remove error Code : 0x0107. UPS is showing 100% battery and health is ok. This UPs s only supporting 2 switches so the load isn't big. But we only get a runtime of 3 secs. done a reboot...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
440 0 1
Latest Reply: Teken

darxis
darxis

How to change SRT192RMBP2 Battery Pack number

I have acquired a used SRT8KRMXLI (ID1014) with one SRT192RMBP2 battery pack. After installing the units I can see that the battery pack is incorrectly detected as "Battery Pack 2" I have only one SRT1...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
787 0 3
Latest Reply: Teken

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