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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

"could not connect to the APC PowerChute Business Edition Server...."

Hi, I'm trying to re-install Agent, Server and Console onto a single server, as the original passwords been lost. Same version being used, same installation files. I uninstalled the Agent, Server and C...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1189 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

upsAdvStateAbnormalConditions returns empty string

If we query the AP9630 or AP9617 management module on Smart-UPS RT 3000 XL with SNMP for upsAdvStateAbnormalConditions, we get an empty string. We have upgraded to firmware 5.1.5. Issues are with the S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
974 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

upgrade from 5.0.3/5.0.5 to 5.1.X

I have a few AP9631s running Version: v5.0.3 or Version: v5.0.5 What is the recommended upgrade procedure for this? Do I need to upgrade to an intermediary version or can I go directly to 5.1.6 I have ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1278 0 9
Latest Reply: BillP

Anonymous user
Anonymous user

APC Smart-UPS 1500VA LCD RM 2U 230V fan question

I'm in the market for a 2U rackmount UPS. It's for residential use so noise is a consideration. I'm looking at SMT1500RMI2U Do the fans in the rackmount models run continuously (i.e. all the time), or ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
608 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

Powershute Business Edition Auto Discovery - Does Not Pick Up UPS

Hi All, I have two Smart UPS 5000 RM with Network Management cards installed, I can browse to both cards through a web browser with no issues. When I install the PowerShute Buisness edition software (...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
705 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

RT 6000 RM XL and Cisco 3750E Switch in Japan

Hey everyone We just changed our UPS in Tokyo from smart ups 3000 to a new Smart-UPS RT 6000 RM XL (SURTD6000RMXLJP3U) All our equipment is working fine on the new UPS except our Cisco 3750 switches w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1398 0 2
Latest Reply: voidstar_apc

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Anonymous user
Anonymous user

Can I run my SURTD5000XLI with only SURT192XLBP external battery pack?

Hi folks. Rbc44 cartridges of my SURTD5000XLI are dead so i'm going to replace them. Can I run my ups with only external battery pack? Is that possible?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2678 0 9
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

General Information AUX control

Dear Team I just want to know about AUX control card (OP7631) which is installed in SURT10000XLI UPS. My questions are 1)Purpose of this card in UPS. 2) AUX abrivation. 3) Single diagram to understand ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
744 0 1
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PSU w/o load causing SMT1500 to trip to battery?

I have a Corsair AX1200 PSU hooked up to a Surge Arrest Performance which is in turn attached to a SMT1500. There is nothing else powered by the SMT1500. The SMT1500 is on a 15A circuit with a few ligh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2738 0 9
Latest Reply: BillP

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Anonymous user
Anonymous user

SmartUPS 3000 - Disable automatic self-test

Hi experts, Last weeks we had several major incidents, always on the same day & time, every 14 days. After some research I found out there is an 'old' SmartUPS 3000 between some of the impacted app...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5048 0 7
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Extension cable to connect APC Back-UPS Pro External Battery Pack

APC Back-UPS Pro External Battery Pack (for 1500VA Back-UPS Pro models)?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
761 0 1
Latest Reply: BillP

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