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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

calibration key (cal key) locks floating voltage

Just got off the phone with a strange matter. When the cal key is applied to the beige units (SU1000XLNET and such), not only will it reset the runtime, but their floating voltage goes up, too. On top ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
882 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

APC SUA 2200 won't power on

Hello, I came on-site to a job yesterday and one of the APC 2200's was no longer powered on. I installed/configured the UPS a little over a week ago successfully with no issues. When I came in yesterda...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1712 0 8
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

SUA1000I - I installed power chute - Time left until pc shuts down ?

Hello, I just buy it SUA1000I and its really great ups. I need to see a pop-up window with time left until battery dies and initiate shut down . I ám a stock trader so this is very important for me bec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2153 0 21
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

AP9631 upgraded to 5.1.5 no longer sees UPS

after the upgrade there is no longer a "UPS" tab in the web interface. It was running 5.1.3 before: apc>about E000: Success Hardware Factory --------------- Model Number: AP9631 Serial Number: Z...
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823 0 2
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Anonymous user
Anonymous user

Problem AP9619 and Smart-UPS RT 10000 XL

I have a problem, ping loss AP9619 and Smart-UPS RT 10000 XL American Power Conversion Network Management Card AOS v3.7.3 (c) Copyright 2009 All Rights Reserved Smart-UPS & Matrix-UPS APP v3.7.2 --...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
891 0 3
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Critical - UPS: The battery voltage exceeds the nominal battery voltag...

Critical - UPS: The battery voltage exceeds the nominal battery voltage rating. Does anyone know exactly what the above alert means in terms of impact and meaning? Kind regards.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2874 0 8
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Anonymous user
Anonymous user

Can not connect to serial on Symmetric LX

I want to assign an IP address to the Symmetric LX. I connected via putty at 19,200, 8/n/1 flow ctrl off - no go. Likewise I tried at 9,600bps and no-go. Is there any way to connect to the Ethernet po...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1805 0 6
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Output Power Turned Off (SMX3000RML V2UMC)

Two brand new UPS's, attempting to configure for the first time. From the web interface, I selected/applied UPS\Control\Turn On UPS Outlet Groups\Apply. The Logs tab shows: "UPS: The output power is no...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1962 0 3
Latest Reply: BillP

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Anonymous user
Anonymous user

UPS Alerts

We currently have multiple SMART-UPS-2200 UPS with Mangment cards. Many times when there is a power event my mailbox is inudated with emails. I was wonder if there was a way to send just a single SMS m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
705 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

Problem with SUA1500RM2U

Hey All, I have an SUA1500RM2U that's been in storage. Just pulled it out to put it in service. Replaced batteries. Plugged it in and I don't get any AC. If I hold down the power button to get it to co...
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1442 0 7
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Default IP Address

I'm installing a few APC UPS's with network management cards in all of them. I want to configure the IP address for each. Do APC UPS's have a default IP address assigned to them with factory settings s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
31836 0 3
Latest Reply: Anonymous user

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