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Michelle Dupuis

Ensign

‎2025-08-17

Company :

Oxford Consulting Group Ltd.

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ocgltd_apc

SMART UPS 1000 slow to fully recharge

I have a 1yr old smart-ups 1000 which works fine. Yesterday we had our first extended power outage, and while run time and performance was great, I n...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

52 0 1

2025-08-11 11:55 AM

ocgltd_apc

APC9631 web UI automatic logout

I want to keep a screen open in the data center showing the status of the UPS. I have a AP9631 with the v7 firmware, but the web UI seems to automati...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1682 0 2

2023-02-02 05:11 PM

ocgltd_apc

New SMART UPS 1000 won't reach 100% battery

I bought a new SMART UPS 1000 and it seems to work fine. It's been running for 2 weeks. I wanted to do a runtime calibration but my battery is at 98....

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

665 0 0

2023-02-01 02:09 PM

ocgltd_apc

Failed firmware update to AP9631

I just bought a used AP9631 to go into my Smart UPS 1000. The firmware is quite old (5.17, bootload 1.2) so I am trying to upload new firmware using ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

726 0 0

2023-02-01 01:44 PM

ocgltd_apc

Regular "Severe - UPS: Bypass not in range; either frequency or voltag...

We had a lengthy power outage last night and the UPS ran out of battery power. When power returned (about 1 hr after restart) we started getting the e...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2127 0 3

2021-06-30 02:39 AM

ocgltd_apc

Where to buy replacement fan?

I have a Symmetra power array 8000 (beige unit) and the fan on the lowest level is making a lot of noise - definitely failing. The model number of th...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

860 0 1

2021-06-29 07:50 AM

ocgltd_apc

Symmetra 4kva (8000) - RIM died again?

We have a Symmetra 4kva (short frame) that has run great for years. Yesterday we took it down for a good cleaning. On bringing it back up we experie...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1305 0 4

2021-06-29 07:48 AM

ocgltd_apc

Battery calibration key / constant for Smart-Ups 1400 RM

I put new batteries in my SU 1400 RM and discover that my UPS incorrectly shows batteries discharged after a a few minutes. I found the EXACT same sy...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1252 0 1

2021-06-28 08:39 AM

ocgltd_apc

Symmetra 8000 - no output current

I have an old Symmetra 8000 which runs GREAT. (Lots of spare parts around too)I recently had a SYPM failure so I've unplugged the defective SYPM (now...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

761 0 2

2021-06-28 08:37 AM

ocgltd_apc

Symmetra Power Array 4kv charge time

I have a 10 year old Symmetra Power Array UPS (4kv) which I'm bringing back to life. I just put a couple of new (aftermarket) SYBATT trays into it, a...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1723 0 9

2021-06-28 02:31 AM

ocgltd_apc

Completely silence a Symmetra ?

We have fairly regular power issues, and the constant beeps of our Symmetra 8000 are becoming annoying.I only found 3 settings relating to alarms (all...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

3479 0 3

2021-06-26 05:24 AM

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