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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Smart UPS 2200 only calculates 7 min. runtime after battery replacemen...

I've searched these forums, have run the manual calibration from the KB, and have yet to determine why I've been unable to get more than 7 minutes of runtime. I used a heat gun during the manual calibr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1371 0 4
Latest Reply: Anonymous user

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Constant Alerts of "Detected an unauthorized user attempting to access...

Since first setting up a new UPS with an AP9641 NMC two days ago, I've been constantly receiving these alerts, sometimes multiple an hour, sometimes there's a few hours of gap between them. 0AxEg%2FPwf...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
934 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

How to test APC PowerChute Network Shutdown Functionality

I really need all the help I can get from everyone out there. I want to know how to test APC Powerchut Network Shutdown functionality. Do I need to unplug my Symmetra LX UPS from the main power switch ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1744 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SmartUPS 750 - Normal Internal Temp?

I have used APC products for a while, but have never had occasion to worry much about temperature, living in Michigan. I am using a SmartUPS 750 in a new project in Sub-saharan Africa and I am learning...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2048 0 6
Latest Reply: AndyIPPO_apc

Solved
Anonymous user
Anonymous user

How to check if Agent signals the OS to shut down

Powerchute Business Edition version 9.0.3.604 installed in Hyper-V 2016 core server. Agent service is running. Everything seems fine. Yesterday, we had a power-out and the system was shut down. When th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1368 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Difference between RBC9 and RBC5

Hi, I'd like to know the difference with the RBC5 and RBC9 battery pack. My Unit (Smart UPS 700 from Dell, model# DL700) requires a RBC5, but my local tech store cares the RBC9. It's considerably easie...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1015 0 3
Latest Reply: Anonymous user

Anonymous user
Anonymous user

APC SRT3000RMXLI suddenly lost all network capability

Hi First time posting so apologies if its the wrong forum. Our APC ups suddenly lost all network capabilities ( internal network not expansion card). Network options are not appearing on the screen ( u...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
475 0 0

2021-06-30

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

No group switching without Powerchute running?

Hello, I am doing some tests on the behavior of powerchute and UPS before connecting it to the server. I have a new SMT100IC and latest download of Powerchute. The Powerchute is installed and setup com...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
480 0 0

2021-06-30

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

AP9630 Mgmt Card - event: Battery reports not properly installed.

The UPS keeps sending the below events. The firmware looks current as it can be. I've rebooted the mgmt card and the issue continues. The Errors exists on only one (1) of my ups's. I have nine (...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
505 0 0

2021-06-30

Solved
agalu129_apc
/html/rank_icons/Ensign.png agalu129_apc

Anyway to use rack power distribution unit application apis from an an...

Hi there, I'm working on an application that will be able to control power switches located on the rack power distribution unit application. Is there anyway to whitelist my angular front end applicatio...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1658 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 1400 serial connection kills power to UPS

I just purchased two used Smart-UPS 1400s, which utilize a serial connection. When I connect the serial cable to my server, then plug it into the UPS, it immediately kills the power to the UPS and thus...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1514 0 3
Latest Reply: Anonymous user

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