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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

UPS RS232 protocol documentation

Where can I find a description of the RS232 Smart protocol for UPS families like the SUA750? By searching the forums and the web I was only able to find the CLI for the APC switched rack PDUs. The clos...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4207 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

strange happenings everyday SUA1500

Hello, I recently purchased a DLA1500 (SUA) and everyday at exactly 0930am it sounds as if it runs for about 10-15 seconds then goes back to normal. The relay clicks, the fan starts running, no other a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3476 0 18
Latest Reply: Anonymous user

NoMoreJuice_apc
/html/rank_icons/Crewman.png NoMoreJuice_apc

Management Card Braindead after 7 minutes

Greetings,I have two SMT1500 here, with external batteries. They supply a remote transmitter through an automatic transfer switch. I have two for redundancy mostly.We sometimes face power outages beyon...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
611 0 0

2021-06-30

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart-UPS 1500i with AP9630 - UPS Network Management Card 2 Firmware U...

Hello I'm new here, unfortunately my English is not so good that I have to work with Google translator. Yesterday I had a firmware update on my APC Smart-UPS 1500i with APC - AP9630 - UPS Network Manag...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1211 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

Event Log: System File transfer failed.

Every now and then the AP9631 NMC Event Log shows: System: File transfer failed. The documentation had not information on that. What does this error message mean and what needs to be done to fix it or ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3371 0 13
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

UPS not providing battery power

Hi, All-- I have a SU2200NET that I acquired several years ago, and until recently, it has worked perfectly and saved my "bacon" several times. On January 29th, for some reason, my machines went down w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6462 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Are either the Serial or USB ports opto-isolated?

Everytime I look at the pc board for a smups 1500 ( or 1000, or 700 ) table-top I observe that the serial port is just about 2.5 inches away from the 115vac input. The USB circuit appears to be futher ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
800 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Do my batteries need to be replaced in my SUA24XLBP?

How can I check to see if my batteries need to be replaced in my external battery pack SUA24XLBP? Can I connect a voltmeter or ampmeter to check its charge status? Please advise, thanks!
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
675 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Double Conversion (Symmetra) and Surge Protection/EFI

We are looking at purchasing: SYH6K6RMT-P1: APC Symmetra RM 6kVA Scalable to 6kVA N+1 208/240V w/208 to 120V Step-Down Transformer I noticed the Symmetra (with Step-Down Transformer) doesn't claim to o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1249 0 9
Latest Reply: TheNotoriousKMP_apc

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Anonymous user
Anonymous user

Faceplate AP9630

I recently bought an AP9630 NMC over ebay for my SMT750I. Unfortunately I did not recognise that there are different slot sizes on the faceplate. I contacted the support and even sent pictures but the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
701 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

Can't find AlarmStatus MIBs in MGE Galaxy 5500 UPS

Hello guys, I’m want to monitor the UPS Alarm Status (MGE Galaxy 5500 UPS) using snmp (zabbix), but there are some missing mibs not working. I don't know why. Can you support on this please. MIBs (from...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
612 0 0

2021-06-30

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