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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Having problems updating firmware in APC 89using scp

I'm trying to update the firmware for several AP8965 PDUs, using scp. I am running into the following error: apc-scp: file open error None of the other firmware update methods are practical. I'm su...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3520 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Symmetra won't talk to xr frame

We "inherited" a Symmetra with an additional xr frame. What I do NOT have is the communication cable to connect the 2 units. I was told a telephone handset cord would work fine by a couple people, but ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
964 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

NMC Reporting wrong model number

I've got an issue with my NMC v3.55 reporting my SUA1000RM2 as an SU3000. Is there any way to fix this problem? Thanks in advance.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
685 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

AP9631 - No shutdown menu

I am trying to configure the network management card. It has been in operation for 2 months and since it is a refurb when I received it I updated it to v6.9.6 and at that time configured a APC applianc...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2026 0 7
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

APC Pro 700 & Personal Powerchute - Disable hibernate/shutdown?

We have a unique set up that requires our Dell Optiplex Windows 10 computers to auto start when there is a power failure. This allows the system to restore itself and come back online when the power is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1466 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Outlet group getting "Available runtime exceeded..."

Hi, From the FAQ on the "Available runtime exceeded..." event it seems the event is based on the "Low battery duration" setting. That is weird because based on the PCNS manual if the UPS has outlet gro...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
882 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

No UPS Found Issue

Hi Everyone, I have two SUVTP30KH4B4S UPSs connected in parallel. I'm facing a problem when I log in to UPS #01 NMC 2 web interface. It shows "No UPS Found" message, while UPS #02 NMC shows "UPS is onl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
465 0 0

2021-06-30

Anonymous user
Anonymous user

Newbie SUA750I

I am a total newbie on APC. I have to run Smart UPS, Model SUA750I I installed the latest powerchute. Established Credentials, I can now login. The UPS is connected via the USB Cable provided (USB-B/US...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
428 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

Writing own C++ program for monitoring.

I'm writing my own program for monitoring an APC UPS (model SMT3000RM2UC) and I'd like to do it via WMI SNMP. I've followed both a tutorial and the Microsoft documentation to connect to the WMI namespa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1371 0 1
Latest Reply: BillP

Solved
RichardParry_apc
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Network Shutdown Events - How to Configure?

Hi All, I have a single Smart UPS SRT 5000 UPS with the NMC2 card fitted, connected to a virtualised environment. I have installed PowerChute Network Shutdown for vmware and configured it with our vcen...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4327 0 2
Latest Reply: BillP

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Anonymous user
Anonymous user

AP9610 I/O module change on Smart SURT3000RMXLI

Hello, One of the outputs of the AP9610 I/O module seems to be broken. It is going open circuit to indicate that the UPS is on self test or that it is on battery(no mains), but the front panel is as no...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
657 0 1
Latest Reply: Anonymous user

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