Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
138
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

AP9610 I/O module change on Smart SURT3000RMXLI

Hello, One of the outputs of the AP9610 I/O module seems to be broken. It is going open circuit to indicate that the UPS is on self test or that it is on battery(no mains), but the front panel is as no...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
659 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Balancing the load on a 208->120V transformer

We have the following unit: APC Smart-UPS RT 5000VA RM 208V w/ 208V to 120V 2U Step-Down Transformer - a 208V base unit with a 208V to 120 V step down transformer. We understand that the input to the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1896 0 6
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Remote Shutdown of PCs

I just want to make sure I have theses settings right. On the NMC I have the following settings: Start of Shutdown Low Battery Duration: 07 minutes Shutdown Delay: 020 seconds Maximum Required Delay...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1067 0 2
Latest Reply: Anonymous user

Solved
DrOwl_apc
DrOwl_apc

Power issuses with ap9606 and SU1000inet

HI, I have been running my SU1000inet for some time now with no problems. Today i got a AP9606 card and have tried to install it, but the LEDs do not light up. I have downloaded the installation guide ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1172 0 7
Latest Reply: TheNotoriousKMP_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

What setting do I need to allow PCNS appliance to automatically restar...

I am running ESXi 7.0 on a two host cluster but currently don't have HA or DRS enabled as I am beginning to configure everything. I do however want to make sure PCNS is configured correctly in case of ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1469 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

AP9826 Step Down Transformer ouput

In the manul it states the unit has the following receptacles: (2) 15 A circuits with (4) 5-20R and (2) 15 A circuits with (2)5-20R My question is why does it have 5-20Rs if the circuits are only 15amp...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
665 0 1
Latest Reply: TheNotoriousKMP_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

BAD battery pack after batteries have been replaced?

I just had the batteries replaced in my Matrix UPS model MX5000EU and the unit says the battery pack is bad. It says the batteries are 100% charged and gives a runtime of 300+ minutes. Do I need to res...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
909 0 5
Latest Reply: BillP

Solved
conker_apc
/html/rank_icons/Ensign.png conker_apc

Staggered Network Shutdown

I've got a Smart UPS 2200 XL Rackmount unit with a network management card (AP9617) and I was wondering how to configure the shutdown procedures. I've connected all but one of the machine to the networ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2034 0 6
Latest Reply: conker_apc

Solved
Anonymous user
Anonymous user

PCBE v 9.2 on Windows 10 Pro?

I’m running stand-along system Windows 10 Pro x64, connected to the APC SMT-1500 UPS via USB port. PowerChute Business Edition (v.9.2 build 604) Agent, Server and Console are installed. When I click on...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
687 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Virtual appliance PCNS 4.4 time is not correct - how to sync it?

Hi All, I have PCNS 4.4 running as virtual appliance on VMware 5.5 host. Time reported by Centos (and used in PCNS in logs) is not correct. There is about 20 minutes difference to real time. Below you ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1914 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Rackmount UPS for Generator?

Hello, I've been told that I need an "online" UPS or some such to have compatibility with power coming from a generator. Specifically, it's a Honda EU2000i, which can put out 2000W. Our system load is ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1197 0 3
Latest Reply: TheNotoriousKMP_apc

  • « Previous
    • 1
    • …
    • 513
    • 514
    • 515
    • …
    • 1072
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore