PowerChute Business Edition Deluxe - FAILED TO ADD xx.xx.xx.xx??

Anonymous user · ‎2021-06-30

Running PowerChute BE Deluxe and it can only find the one UPS on the Win2k3 server that it runs on. How do I fix this? I have a dozen other Smart UPS's. It "sees" a couple of them on the subnet, but some it can not see at all even tho I can use the even crappier non-deluxe version to see them on their own computer.

I updated java on all of these machines, as I heard that can be an issue, but no go. What the heck is going on here?

Anonymous user · ‎2021-06-30

Running PowerChute BE Deluxe and it can only find the one UPS on the Win2k3 server that it runs on. How do I fix this? I have a dozen other Smart UPS's. It "sees" a couple of them on the subnet, but some it can not see at all even tho I can use the even crappier non-deluxe version to see them on their own computer.

I updated java on all of these machines, as I heard that can be an issue, but no go. What the heck is going on here?

See Answer In Context

Anonymous user · ‎2021-06-30

What version of Powerchute Business Edition Deluxe are you running and when did you purchase the software? Have you tried going through the knowledgebase regarding this error:

http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=2596&p_created=1030565084&p...

Anonymous user · ‎2021-06-30

Running PowerChute BE Deluxe and it can only find the one UPS on the Win2k3 server that it runs on. How do I fix this? I have a dozen other Smart UPS's. It "sees" a couple of them on the subnet, but some it can not see at all even tho I can use the even crappier non-deluxe version to see them on their own computer.

I updated java on all of these machines, as I heard that can be an issue, but no go. What the heck is going on here?