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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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morecomplete_apc
/html/rank_icons/Ensign.png morecomplete_apc

Uptime recommendation?

What are the advantages and disadvantages to long vs short uptime. I've always configured my units to keep the server up as long as possible before graceful shutdown however, I recently had an issue......
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2360 0 8
Latest Reply: TheNotoriousKMP_apc

Solved
Anonymous user
Anonymous user

Smart-UPS RT 8000 XL powers off outlets claiming battery is low when i...

Late last night one of our Smart-UPS RT 8000 XL UPS units running lightly loaded at about 39% briefly turned off all outlets and then turned them back on again 7 seconds later. The 2 emails I received ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1780 0 3
Latest Reply: Malvineous_apc

Solved
Anonymous user
Anonymous user

New Ups

Our company just bought a ups. Can someone advice is I can use the Powerchute Network Shutdown software with this ups. I have already installed the software but cannot connect to the ups witn some erro...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1433 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

How to recover username and password?

I forgot my Username and Password of PowerChute Business Edition, how to reset or recover it? Does anyone know?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1032 0 2
Latest Reply: TheNotoriousKMP_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Powerchute causes error when clicking on taskbar icon

I just purchased the Back-UPS XS 1500 LCD and am very happy with it. The software (Powerchute) is a nice addition but I do have one problem with it. When I boot up my computer, I get the Powerchute ico...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2031 0 10
Latest Reply: TheNotoriousKMP_apc

Solved
trulifeoptics_apc
/html/rank_icons/Crewman.png trulifeoptics_apc

Smart-UPS 1500 Mysterious Battery Charge Drop from 100% to 5%

I was very surprised to receive a "Battery Discharged" notification earlier today from one of our older Smart-UPS 1500 units. It has been working perfectly and had a couple of changes of batter. The la...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2206 0 2
Latest Reply: trulifeoptics_apc

Solved
starlight_apc
/html/rank_icons/Crewman.png starlight_apc

No serial connection (console) to SMT1000I

Hello, got a little problem with my APC SMT1000I ... i could not connect via console (putty) to the UPS. First i thought it is a problem with the serial cable, so i made my own. No success. The serial ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1082 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

Info in Current Status page

I have APC BACK-UPS ES 550VA and PowerChute Personal Edition 2.1.1 on Windows Vista x64. The question is why I don't see "Load on battery backup" and "Your battery backup is currently providing n Watts...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
921 0 5
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Smart-UPS 3000VA with NC: How to temporarily make UPS into a surge pro...

I have Smart-UPS 3000VA with a network card: SMX3000RMLV2UNC. Actually, we have three of them. I am not very familiar with UPS terminology. I'm probably going to have to reconfigure them all to properl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
866 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Bypass not in range; either frequency or voltage

We installed a new SRT6KXLT last year and have received a few of these errors... maybe one a month. The unit has a step-down transformer. I have read several posts regarding the Input voltage and Out...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
15673 0 1
Latest Reply: Malvineous_apc

Solved
Anonymous user
Anonymous user

Lost communication with Serial Port

Every so often I will loose communication with the UPS but randomly and only for a few seconds. The whole unit has been replace but the problem is still acurring. Does anyone have any suggestions. Cord...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1131 0 4
Latest Reply: EZ_Button_apc

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