Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

Monitor and Control of remotely located SmartUPS

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Monitor and Control of remotely located SmartUPS
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-30 07:34 AM . Last Modified: ‎2024-03-07 10:58 PM

0 Likes
2
1389
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 07:34 AM . Last Modified: ‎2024-03-07 10:58 PM

Monitor and Control of remotely located SmartUPS

I am using a AMT750C to power a wireless ISP relay site where there is no PC, only an excellent connection to the public Internet.

The UPS connects to the APC cloud service where I can view its status.

But there seems to be no way to  control the UPS remotely.

Since the UPS is 2500 miles from my office and there is only a Mac at that site, it seems that I can't even connect a USB cable to the UPS and set it up that way.

I have a Win10 PC here which has a VPN connection to the UPS, but Powerchute refused to install on my office PC and even it did would have only IP access to the AMT750C.

Am I missing some installation or configuration step?  Thanks

 

Labels
  • Labels:
  • Smart-UPS & Symmetra LX | RM
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-30 07:34 AM . Last Modified: ‎2024-03-07 10:58 PM

0 Likes
0
1389
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 07:34 AM . Last Modified: ‎2024-03-07 10:58 PM

Hi Bill,

Thanks so much for the link to APCUPSD.

I am astounded that the control functions cost more to add to the UPS than the cost of the unit itself.  Clearly I bought a UPS with a small computer in it which includes Internet connectivity, so the HW and SW to support control functionality must already be in the UPS.

If I had free time I would try to attach a Raspberry Pi running APCUPSD to a dumb APC UPS and apparently get more functionality that I have gotten with this "Smart" APC UPS.

Instead, I may return this APC, since the smarts are so stupid in my opinion.

 

Thanks

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 2
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-30 07:34 AM . Last Modified: ‎2024-03-07 10:58 PM

0 Likes
0
1389
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 07:34 AM . Last Modified: ‎2024-03-07 10:58 PM

Hi,

SmartConnect is designed for monitoring of the UPS. It is not designed to manage the UPS. To manage the UPS over the network you should install a network management card. The available models are AP9630, AP9631, AP9635, AP9640 and AP9641. The AP9640 and AP9641 are newer models of the AP9630 and AP9631. Here is a link to the product web page.

https://www.apc.com/shop/us/en/categories/power/uninterruptible-power-supply-ups-/ups-management/ups...

If you want to connect the Mac to the UPS you can use the built in shutdown software. See Schneider Electric FAQ FA159690

Another optional software for the Mac to communicate with the UPS is APCUPSD. 

 

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-30 07:34 AM . Last Modified: ‎2024-03-07 10:58 PM

0 Likes
0
1390
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 07:34 AM . Last Modified: ‎2024-03-07 10:58 PM

Hi Bill,

Thanks so much for the link to APCUPSD.

I am astounded that the control functions cost more to add to the UPS than the cost of the unit itself.  Clearly I bought a UPS with a small computer in it which includes Internet connectivity, so the HW and SW to support control functionality must already be in the UPS.

If I had free time I would try to attach a Raspberry Pi running APCUPSD to a dumb APC UPS and apparently get more functionality that I have gotten with this "Smart" APC UPS.

Instead, I may return this APC, since the smarts are so stupid in my opinion.

 

Thanks

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of