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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Lost communication with Serial Port

Every so often I will loose communication with the UPS but randomly and only for a few seconds. The whole unit has been replace but the problem is still acurring. Does anyone have any suggestions. Cord...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1131 0 4
Latest Reply: EZ_Button_apc

Solved
Anonymous user
Anonymous user

Strange Ping Fault?

Hello, I have multiple USP's that are currently acting strange, the power part is fine, just random drops of network management, they are on the default switch vlan (50) all switches can be accessed an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1684 0 3
Latest Reply: Malvineous_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

UPS Status

I am using a Smart UPS 750 connected to a Windows server via USB cable and to a switch via ethernet and am trying to use the Powerchute app to connect to the UPS to check status, but although everythin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1423 0 9
Latest Reply: starlight_apc

Solved
Anonymous user
Anonymous user

newbie question: Do I need agent, server & console all installed (PCBE...

Regarding the powerchute business edition... I think I understand that I need the agent installed on the workstation that the UPS is on. But I don't understand why I need both the server & console ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
801 0 2
Latest Reply: BillP

Solved
hardy_apc
/html/rank_icons/Crewman.png hardy_apc

Missing "Basic Signaling Shutdown" in NMC2 menu "Configuration>Shutdow...

I cannot de-activate the "Basic Signaling Shutdown" feature with the help of the web management tool of the NMC2 in my Smart-UPS 2200 as it simply doesn't exist in the configuration menu... As I have c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1505 0 1
Latest Reply: hardy_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Can the SMT1500c shut down without using PowerChute?

I have a simple setup for a home office. I decided to get the SMT1500c to have the best UPS for the equipment. I have another SMT1500c for a server. Can this UPS model be programmed to shut down wit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
910 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

mainserv.exe has encountered a problem - PowerChute personal 2.01

Trying to install and Power Chute 2.0 for Windows XP professional and get this popup window "mainserv.exe has encountered a problem and needs to close. We are sorry for the inconvenience" looks like it...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2495 0 22
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

UPS Communication Lost

I have my SMT1500C connected to my computer via USB and it only retains the USB connection for 15-20 minutes after login before disconnecting; the only way to get the connection back is to unplug and p...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
463 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

updating firmware on mid 2011 smt1500 issues

i recently went out to a client who has 6 of the smt1500 in use. one has an issue i posted about in another thread. id like to update the firmware on them all to the newest possible i did buy the corre...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2009 0 12
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

smt1500 stuck at 12%

so this unit says load 0% battery 12% with the battery and load 0% battery 12% with 2 new rbc7 batteries fresh out of the box. any thoughts or ideas? tried a factory reset, self test, leaving it off fo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1153 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Lowering 240 Volts -> 203 Volts

Good afternoon everyone. Is this normal, with the factory settings of the APC Easy-UPS SMV3000CA UPS, the decrease goes from 240 Volts (when the network is more than 230 Volts, namely 240 Volts) to 202...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
803 0 1
Latest Reply: Malvineous_apc

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