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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

License upgrade help

I have a InfraStruXure Manager AP92200 running 4.7 build 275. I have licenses for 150 devices and want to add another 25. I purchased AP9424 , which is a ISX Manager 25 node license. The license number...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1191 0 1
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PCBE 8.0.1 logs not getting updated

Installed 8.0.1.609, but can't get logs to work. Both Event and Data logs are empty (yes, both enabled). Not sure where event log is written; data log is data.dat in C:\Program Files\APC\PowerChute Bus...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
12567 0 25
Latest Reply: BillP

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Anonymous user
Anonymous user

APCPBEAgent failed to start service

i have PBE 8.0 installed on Service 2008 sp2 and the agent Service will not start. I get an Event Code 0. Event says Error 0, time out 90 seconds, Service start operation canceled. i have it working on...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6114 0 8
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

AP9631 not going into new smt750

Can anyone explain to me why this card will not go in to the unit? When you pull the faceplate off the back of the unit, and I am trying to install the AP9631, there seems to be some black brackets on ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1921 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Power returns and server reboots!

Sorry, I just realised I posted this in the wrong forum. I've posted in the right forum now but don't see how to delete this message.... 😞 Hi there, I've just recently got a Back-UPS RS 1200 to protec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1011 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Failed to install Powerchute Business 8.0.1 on Windows 7 Ultimate x64

i have apc sua750i ups and try to install Powerchute Business 8.0.1 on Windows 7 Ultimate x64. The program can't installed because it say that the OS is not supported. I've already tried with compatibi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3577 0 7
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Web interface stops responding after thresholds are changed

I've recently updated the firmware on all my APC's: APC Web/SNMP Management Card MB:v3.9.2 PF:v3.7.0 PN:apc_hw02_aos_370.bin AF1:v3.7.0 AN1:apc_hw02_rpdu_370.bin MN:AP7930 I was in the web inter...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1429 0 2
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

9617 SNMP cards continually falling off the network

I have the 9617 SNMP cards that have been failing more and more. I have order more of the new cards but need to get the old ones working at a remote location. I have a tech on-site and we have reseated...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
709 0 1
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Super simple firmware request. Authenticated SMTP for AP9619 cards

I have been requested to enabled authenticated SMTP on our APC devices. To my utter surprise there isn't an option. Really??? Anonymous SMTP only??? APC, can you update the firmware with this trivial f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1836 0 4
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

"Failed to apply one or more values"

Hi all, We have an issue with a UPS that is connected up to a server at a remote site. The UPS is a Smart-UPS 3000 RM, connected to an HP server running Windows Server 2003 5.2 and Powerchute Agent v8....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3962 0 5
Latest Reply: Anonymous user

Solved
JohnsIsland_apc
/html/rank_icons/Lieutenant_JG.png JohnsIsland_apc

AP9606 alert categories

I have a bunch of AP9606 and would like to differentiate between loss of utility power and a smartboost or smart trim. We have the AP9606 set to send a text message for severe alerts, but an e-mail for...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1578 0 4
Latest Reply: JohnsIsland_apc

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