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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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pdixon
pdixon

Input Frequency and Voltage Alerts

My company has Distilleries in rural locations, and we have power that is apparently not very stable. We have at least 20+ APC UPS's at each site, as well as 300+ in offices around the world. We see co...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
409 0 3
Latest Reply: Teken

drosidiv
drosidiv

AP8841 PDU Won't connect to Network

I have two AP8841 PDUs. Neither will recognize being patched into a network port. PDU network interface keeps flashing between amber and green. LCD screen menu in network says 'acquiring DHCP address'....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
263 0 1
Latest Reply: Teken

Solved
danmobile
danmobile

Please help delete UPS from old account

Hello, Please help me delete an UPS from an old account that I cannot acces: ID: 28-29-86-12-D1-0E Product key: 8D-0C90-0346-D4C4
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
370 0 1
Latest Reply: sesa4

dahbar
dahbar

Battery Replacement Issue – QR Code and Serial Number Not Working

Subject: Dear Support Team, I recently encountered an issue with my APC APC SMART-UPS 3000VA LCD RM 2U 230V SMARTCONNECT × 1 that I purchased approximately a year and a half ago. Unfortunately, the ba...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
461 0 3
Latest Reply: Teken

Solved
ynot
ynot

AP9211 Password Reset

I recently purchased a used AP9211 with SN JA0208007251 for my home CCNA study lab. What is the backdoor password for this device? Thanks, in advance.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
250 0 1
Latest Reply: KarimEissa

Solved
David17
David17

Error Code SURTD5000XLT

Hi, I would like to get your help on this small problem, I have an UPS APC SURTD5000XLT with a Battery pack XFMR, I attached you a picture of the error code as well, the thinng is that my technician ch...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
445 0 1
Latest Reply: KarimEissa

Solved
jwood_ok
/html/rank_icons/Crewman.png jwood_ok

Compensating High Input - Acceptable Levels

Hey all, hopefully this is the right location for this - if not, please feel free to move. I have a fleet of mostly Smart UPS 1500 XLM and Smart UPS X 1500 at various locations. A couple of them fre...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
483 0 2
Latest Reply: jwood_ok

rterreaux
rterreaux

Questions about the PCNS shutdown process

Hi, I know that many have already opened a thread about this, but more I read, more I get confused. I just would like to confirm a few points and ask questions about the configuration of NMC and PCNS...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
233 0 0

2025-02-19

erikre01
erikre01

Trouble adding Smart UPS to portal

Hello our SMART UPS-1000 lost connection to Cloud. Its plugged in network , has correct IP and DNS settings. On display it says SC Contacting. I cant add it to the portal , its says Unable to add devic...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
211 0 1
Latest Reply: Teken

Solved
Coaster
Coaster

SMC1500-2UC Exasperration

It's been a while since I've last worked with APC SmartUPS, and things seem to have gone further downhill. I went through pure horror show simply trying to create on on-line account with my new Email,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
522 0 2
Latest Reply: Teken

Harm
Harm

Change SystemID name config.ini

Hi all,I'm trying to do some configuration management on multiple APC pdu's and ups's spread over multiple of our office sites. I've wrote a little ansible script that downloads the config.ini's modifi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
246 0 0

2025-02-19

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