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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Thehopefulchurchtech
/html/rank_icons/Crewman.png Thehopefulchurchtech

APC PDU AP7953 - internal flash/EEPROM corruption - loss of model da...

Hello, if this is not the right forum section , admins please move. I have just acquired 3 AP7953 PDU for a church project. having been told there are functional they are not. The internal "factory" ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
894 0 7
Latest Reply: Thehopefulchurchtech

Solved
ZEKEY
ZEKEY

10kV APC UPS WAS SHUTDOWN AFTER 2MINUTE

10kV APC UPS WAS SHUTDOWN AFTER 2MINUTE EVEN IF BATTERY WAS CHANGED BY THE NEW COULD YOU HELP ME PLEASE
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
319 0 1
Latest Reply: KarimEissa

byrdmanmd
byrdmanmd

Registration

Program will accept ID and product key to register ups i have verified they are correct
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
196 0 0

2025-03-08

Solved
aelma93
aelma93

Why does galaxy 3500 goes into internalbypass mode when three phase su...

Current have 7 galaxy 3500 10KVA installed as backup supply for 7 substation. The UPSs are installed in a dual supply manner, 3 phase supply and single phase bypass supply. We currently have a 2 mon...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
422 0 1
Latest Reply: KarimEissa

Ignatiushelpdesk
Ignatiushelpdesk

QR code

I do not see a QR code on the UPS, there is two stickers that show the SN and model, but not a QR code. How can I add the device to the dashboard? Thanks, James
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
418 0 1
Latest Reply: Teken

Solved
deees
/html/rank_icons/Crewman.png deees

Information on New SMART-UPS Firmware Subscription Plan

I recently received a notification of a new firmware version for the AP964x NMC. I downloaded the firmware deployment package to start testing it. I was surprised to discover that in order to upgrade t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4450 0 13
Latest Reply: npereira

DHCMCO
DHCMCO

Smart Connect API?

Hello APC Smart Connect Team, Just wondering if there is an API I can use to get data for these UPS's. I am hoping to track power usage and UPS state. using the following endpoint: https://smartconnect...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1634 0 2
Latest Reply: Teken

Solved
SeVaSa343
/html/rank_icons/Crewman.png SeVaSa343

Need Help – UPS Already Registered Issue

Hello everyone, I recently tried to register my APC UPS in the application, but I received an error message saying, "UPS is already registered." The system is asking me to unregister it first, but I do...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
586 0 3
Latest Reply: Teken

Solved
Andy_K
/html/rank_icons/Crewman.png Andy_K

Firmware for Smart-UPS with AP9619 NMC1

Hello, we have three Smart-UPS RT 5000 RM XL that we bought in 2008 and are still working fine: Of course we changed the batteries every 5 years or so. 🙂 Around 2015 though we lost Web access bec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1121 0 4
Latest Reply: Teken

Glennknes087
Glennknes087

Ups smart ups c 1500

Hi any help on getting my ups to work
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
328 0 1
Latest Reply: Teken

Solved
CCTV
CCTV

Galaxy VS (GVSUPS50KB4D) Fails to Boot - "An error occurred while boot...

To the Schneider Electric Technical Support Team, I am experiencing a critical issue with a Galaxy VS UPS, model GVSUPS50KB4D, serial number QS2102180333. The unit fails to boot properly and displays t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
527 0 2
Latest Reply: CCTV

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