Firmware Upgraded Failed

[FogKernel]

apc>about
E000: Success
Hardware Factory
---------------
Model Number: AP8953
Serial Number: ZA1639008108
Hardware Revision: 02
Manufacture Date: 09/29/2016
MAC Address: 00 C0 B7 FA FF 29
Management Uptime: 0 Days 0 Hours 1 Minute

Network Management Card
---------------
Model Number: AP9538
Serial Number: ZA1639000888
Hardware Revision: 05
Manufacture Date: 09/28/2016

Application Module
---------------
Name: bootmon
Version: v1.0.9
Date: Mar 27 2019
Time: 16:23:06

APC OS(AOS)
---------------
Name: aos
Version: v6.1.3
Date: Nov 15 2013
Time: 10:40:47

APC Boot Monitor
---------------
Name: bootmon
Version: v1.0.9
Date: Mar 27 2019
Time: 16:23:06

apc>

---

I got the app NMC Firmware Update Utility...

Everything was going alright and then randomly it stopped gave error... Now I lost webui control...

"There was a problem loading the application. Please login to the device via telnet for more details."

I also couldn't find anywhere the firmware here.. I needed to use one from a reddit post.

Can someone help me?

I have SSH access still.

[KarimEissa · Accepted solution]

Hello,

First you will need to access the Rpdu console and check the PNA status on CLI as shown below 

https://www.se.com/uk/en/faqs/FA156130/

To determine which firmware components are not downloaded properly ,use the latest version 7.1.4 for NMC2 based Rpdu display as shown below 

https://www.se.com/us/en/download/document/APC_RPDU2G_714_EN/

you can use FTP or SCP method  to manually transfer the corrupted firmware components as explained below 

https://www.apc.com/us/en/faqs/FA156047/

and once the firmware files are transferred reboot the NMC and verfiy the PNA status and try to access it again using webUI

Regards,

Karim