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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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stanj
/html/rank_icons/Lieutenant_JG.png stanj

PCNS Client Removal from NMC is not working

I have PCNS v5 installed on two ESXi servers. We have 2 APC UPS , called UPS3 and UPS4 Our first setup was redundant - split the ESXi Servers pwr supplies of each host to two of the UPS. I configured...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
239 0 0

2025-03-03

jwood.ok
/html/rank_icons/Crewman.png jwood.ok

Firmware upgrade fails "UPS state is not compatible"

Hello all, I have multiple new UPS's, in particular, these are SMX1500RM2UC's. A couple of them say in smartconnect that they have firmware upgrades, but when I try to do them, they say to Check UPS S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3187 0 6
Latest Reply: ben_ecobat

j-gray
/html/rank_icons/Crewman.png j-gray

SmartUPS 1500 missing info in NMC gui

We have a SmartUPS 1500 that's missing info in the NMC gui. It's not reporting the UPS model (blank), and the UPS and Outlet Groups menu items are missing from the Status drop-down menu along with othe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
488 0 1
Latest Reply: Teken

do1212
do1212

SRT8KRMXLI - bypass max. 16A?

TLDR: Is there a way to prevent the UPS to draw more than 16A even if in bypass mode? yesterday i had some bigger trouble installing a new UPS Note that this is a german installation, so the 8kVA onlin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
375 0 0

2025-03-02

do1212
do1212

No Power on some Outlet Groups (SRT8KRMXLI)

TLDR: SRT8kRMXLI, 3phase 230V input, only outlet group 2 ist working, not one and three - any advice? yesterday i had some bigger trouble installing a new UPS Note that this is a german installation,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
282 0 0

2025-03-02

Solved
Anonymous user
Anonymous user

SMT750I support

This is my old UPS, it is still in use and working fine (had one set of replacement batteries), I've had it since 2011 and have had to replace it's primary duties with a new SMC1500IC model to cover ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1049 0 2
Latest Reply: 7h31ll3g4l

Nama
Nama

BAT_T port

Hi We install 20kv APC UPS With four XLBP How to connect more than one XLBP with the main BAT_T sensor port
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
288 0 0

2025-03-01

Solved
runic
/html/rank_icons/Crewman.png runic

Bug in firmware 7.1.8 for AP9630/9631

There is a bug in firmware v7.1.8 for AP9630/9631. Only English works properly, and if you select a language other than English, you will experience problems such as incorrect translation/garbled chara...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1461 0 2
Latest Reply: Disappear9

pete99
/html/rank_icons/Crewman.png pete99

Back-UPS 850 start-up - intermittently fails with continuous whistling...

I have a APC Back-UPS 850 uninterruptible power supply. Sometimes when I switch it on it goes through the normal testing sequence but then all the leds go out and it makes a continuous whistling sound....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1053 0 6
Latest Reply: pete99

oroussel
/html/rank_icons/Crewman.png oroussel /html/rank_icons/SE-Employee.png

SRVS3KI - MTBF

Hi All, What's the MTBF of this UPS SRVS3KI ?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
452 0 3
Latest Reply: Teken

Solved
albal
albal

Does the APC AP7921B need a subscription

Does the APC AP7921B need a subscription to use the network services on this unit? I'm thinking of getting a used item off eBay for my lab but don't want to buy something that need a software subscrip...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
449 0 3
Latest Reply: Teken

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