UPS Battery Replacement Configuration

[Djibouti]

I have a SRT3000RMXLi. Cannot configure battery install date after replacing battery. Also cannot configure the date and time of the UPS.

Whenever I try to change these parameters the details will successfully change for about 3 seconds and then reset back to whatever they were before.

[Teken]

Some quick action items to check and test so reply back with the results of good / bad.

Browser: What browser are you using and what happens using another such as Chrome, Fire Fox, Edge??

Time: What time source are you using the computer time, NTP, other??

NTP: Are you using the default or a custom one such as a local NTP GPS?!?

DST: Has this been defined correctly if applicable for your region?!?

Time Zone: Has this been correctly defined?!?

Show me the settings you have defined now that isn’t working. Ensure the screen capture is visible upon loading to the APC Forum! 

Questions Ask . . . 👍

[Djibouti]

Hello, I am trying to configure these settings via the front display panel, not any internet browser.

When I connect or disconnect the Ethernet that connects UPS to computer, the symptoms are still the same. The settings for time cannot be changed. The time setting is set to 2021, so way off.

[Teken]

Make a short video of this problem for review and provide a link or upload the same here. 

Questions Ask . . . 👍