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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

SURTD3000XLI

I have SURTD3000XLI smart apc ups. The battery was faulty and changed to brand new. i on the ups it started showing one red light and one battery ball.please see the attachment below
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1192 0 1
Latest Reply: MarkC_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart-UPS RT 3000 XL: UPS: The battery voltage exceeds the nominal bat...

We've had an unplanned poweroutage at one of our clients yesterday, using the Smart-UPS RT 3000 XL among others, To date without any problems. Presumably (not verified) the power outage was resolved we...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1966 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

RT5000 Last Battery charge LED blinking

Hello guys, kindly assist me on rectifying my Smart UPS issue. we replaced the batteries of recent and just minutes ago we discover the last "battery charge" l.e.d is blinking. But the "Online" l.e.d ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
812 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Output automatically on?

Hello. Is there any APC UPS model which turns its outputs on automatically without going through LED display menus?!? And turns itself off (entire UPS, not just outputs) by simply pressing power on/off...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3336 0 8
Latest Reply: voidstar_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC Smart UPS3000

Dear Support, I have a smart ups 3000 (model SU3000|NET) which is around 10 years old. It has been put in storage without the batteries connected. We are trying to revive it and put in fresh 48V DC to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1747 0 12
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Low runtime / new batteries discharging fast - SUA3000RM2U-BR

Hello, I have a SUA3000RM2U-BR for ~5 years. Last week I replaced 8 batteries for new ones, exactly the same brand and specs of the original (Long, 12v, 5ah). After three days charging I decided to tes...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4081 0 29
Latest Reply: Anonymous user

Anonymous user
Anonymous user

SUA3000RMI2U Turned Off after Self Test

I have an UPS Model SUA3000RMI2U S/N JS0803018906. The load is 30%, and the batteries were changed 2 years ago.Sporadically, every few days the ups goes off Last month, we purchase a management card to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
654 0 0

2021-06-30

Solved
MarkC_apc
/html/rank_icons/Commander.png MarkC_apc

SURT Smart UPSs

I have a few questions after study of the SURT operation, in particular the direct tie of Battery negative to the 240 VAC out "neutral", especially when in operation on 240 VAC "split phase" power comm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4320 0 13
Latest Reply: MarkC_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Serial port communication

Hi, i had an APC smart Ups 1500VA LDC230v with serial port, i needed to replace it and the new UPS has configurated the USB port, how do i restore the configuration on the serial port?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
872 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Adding a second AP9626 to a Smart-UPS 5000 RM

The step-down transformer attached to our Smart-UPS 5000 RM starting making failing fan noises so I have installed a replacement AP9626. Can I just plug the new one into one of the available 208V outle...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
879 0 2
Latest Reply: Anonymous user

Solved
MarkC_apc
/html/rank_icons/Commander.png MarkC_apc

SMX2000 high battery temp fault

I recently purchased a new battery pack for this unit. It started fine - I left it for an hour or so. When checked back, it was alarming and had thrown a "high battery temperature" fault. I shut it ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5191 0 11
Latest Reply: MarkC_apc

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