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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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BillP

AP9215RM power module

How i can replace batteries and power module in AP9125RM Please describe the procedure for the above

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1330 0 2

Latest Reply: Terry_Kennedy_apc

Solved

Anonymous user

Connecting Devices to Smart UPS

Hi, I have APC Smart UPS SUA1500i model line interactive UPS (1500 VA). My doubt is whether I can cannect my HP SCANJET 2400 Flatbed scanner directly to the UPS using the power cord supplied by ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1442 0 4

Latest Reply: Anonymous user

Solved

Anonymous user

Smart ups XL5000

Hi my ups has developed a faulty battery and i'm getting the following alert: At least 1 battery has failed. The ups has 6 batteries in total. How do i go about eliminating the faulty battery?

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1758 0 6

Latest Reply: BillP

Solved

Anonymous user

Compensating for a high input voltage

We've been receiving these for a short time so I'd like to ask whether it is safe to increase the 'high transfer' setting. At the moment the high transfer setting is set to 250, but I'm seeing 252 in t...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

6168 0 11

Latest Reply: BillP

Solved

Terry_Kennedy_apc

Unexpected "Turned off for a defined period of time" on Symmetra RM w/...

I was awakened due to an unexpected power outage in my server room. When I got to the server room, all indications on the UPS were normal and systems were beginning to turn back on as the UPS had decid...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2600 0 4

Latest Reply: Terry_Kennedy_apc

Solved

Terry_Kennedy_apc

Backplates for SURTA2200RMXL2U?

I'm trying to track down a power distribution backplate for a SURTA2200RMXL2U (2010 datecode). Looking at the existing 8 x 5-15R backplate, it seems to be removable as a separate chassis piece. However...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1030 0 1

Latest Reply: mitsmith_apc

Solved

BillP

SURT192RMXLBP2 One or more battery modules are not connected

A month ago we installed a Smart-UPS RT 15kVA RM 230V (SURT15KRMXLI) with 6 additional external battery packs (SURT192RMXLBP2). Yesterday the battery LED on the third battery pack in the daisy chain (t...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1488 0 3

Latest Reply: BillP

Solved

BillP

A Battery Charger Fault exists

Hi All, We've had this error spamming the event log every 10 minutes (after 5 minutes it says it no longer exists). The only thing that's changed is we've plugged some more equipment in but the load ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

11162 0 2

Latest Reply: BillP

Solved

BillP

PowerChute Network Shutdown for windows 10

Just wondering what I can use on windows 10 to initiate a shutdown? The network cards in for the 2 servers but I tried to install it on windows 10 and found the java exe running at 100% cpu with no fix...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1481 0 4

Latest Reply: BillP

Anonymous user

Runtime calibration issue after replacing battery pack

Hi, I have replaced the battery packs on both our UPS' two weeks ago and both of them are having the same problem with runtime being too low. I have tried the manual calibration process of connecting a...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

489 0 0

2021-06-30

Solved

AndrewJ_apc

Low Battery Duration

I have a question about the shutdown configuration settings in UNMC. Low Battery Duration, according to the APC help file "Defines how long the UPS can continue to run on battery power after a low-bat...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2256 0 6

Latest Reply: AndrewJ_apc

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