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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

unable to get power draw from AP7801 via SNMP

According to this KB http://www.schneider-electric.us/sites/us/en/support/faq/faq_main.page?page=content&country=US〈=en&id=FA156142&locale=en_US&redirect=true I should be able to obtain...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
872 0 0

2021-07-01

Solved
Anonymous user
Anonymous user

error in ATS ap7723

hi wish for you a good day, i use ATS ap7723 , i put two source in it , i cant see the LED of source ( A ) as show in attached picture , i checked the source A by voltmeter from connector it's working...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4402 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

AP7920 firmware problems

Hi, I got an AP7920, its loaded with the firmware 3.7.4 and this is loading. After boot, some times my network settings are gone, and when i try to turn on ( or off ) port 1 for example, port 7 respon...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4233 0 9
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

KVM Access Service

I'm having an issue where during installation of KVM Access, the service is not installed. This means that KVM access subsequently doesn't work. The software advises to check the install log for the re...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
846 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

KVM Access

I've installed KVM Access. However, when I run it, no devices or ports are displayed. I've configured ANMS for KVM Access on the KVM itself, but still no luck. Am I missing something simple? Running K...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3369 0 14
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Switched Rack PDU:Communications lost.

Hi we use your Switched Rack PDU's for our server room and have been getting notifications regarding this. What is the best course of action to take regarding this? It had the Er symbol as well.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2810 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

KVM 1116P and KVM Access Software

Wondering where I can get my hands on the software as above? All documentation mentions installing it from the CD. However, the CD has gone missing. Is there some place to download it?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
966 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Inrow RP CW Input relay

Hello: We are trying to remotely change the state (Standby and ON) of 2 RP CW systems using the Input relay. The issue is that the unit request a "normal" state. So when we shutdown the system, the uni...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
968 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Breaker reset on modular power unit

I have breakers that have 3 poles connected with 'handle ties'. From what i gathered, this is safety mechanism for 3 wires sharing same neutral. No issue with that, but when a single leg trips due to ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
991 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

7902 firmware upgrade problems

I upgraded four of our 7901 PDUs to v3.7.4 and for two of them, all of the data under the first menu choice "Device Manager" are missing.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1750 0 3
Latest Reply: Terry_Kennedy_apc

Solved
Anonymous user
Anonymous user

Dead AP8959

Hi all, I seem to have a dead AP8959 rack PDU on my hands 😞 I'm grasping at straws here because 1) we're out of warranty and 2) we don't have a support contract in place. Symptom: When 15A input powe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2248 0 3
Latest Reply: BillP

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