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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

No communication between management module and UPS

I have the following: UPS:SMX2200RMLV2US/N AS1527240093 Battery cabinet:SMX120RMBP2US/N 7A1528L30547 AP9630 Network Management CardS/N ZA1510012917 rev 5 On management card:Application Module Name s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
727 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

apcupsd will not shut down server when needed

Hello, i installed apcupsd on my Centos 7 machine with an Back-UPS 700 and tested if it would shutdown the server properly in the case of a power failure before the battery runs flat. A few years ago ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4263 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PCNS cannot authenticate to new vcsa

I have upgraded my virtual centre from 5.5 windows install to vcsa 6.5 and want to change the PCNS-> communication's settings -> vcentre virtual server I cannot change the password because it's a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
762 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

Swapped AP9631 into an RMA'd Smart-UPS SRT 6000VA - Quick amber and un...

Hello, We have several of these Smart-UPS with the additional AP9631 card in them. So a few days ago one of the units went bad and was boot looping, etc. We had it RMA'd and swapped it last night. We m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1492 0 6
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Connection powerchute to management card using non standard http/https...

Hello I need to configure a Powerchute windows client to connect to a management card using http/https protocol through non standard ports. I noticed that you can modify port number, but no one is acce...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1527 0 2
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Powerchute: Question about Temperature Probe 1 Out Of Range event

Hello I have a SRT3000xli with an ap9631 management card, which have an external temperature sensor. In powerchute I see that there is an event called "Temperature Probe 1 Out Of Range". I would like t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1034 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

NMC AP9635 Modbus RS485 Issue In Galaxy 5000

HI, I have been trying to connect with Galaxy 5000 using NMC AP9635 trough RS485.I am looking for support on following: Is Modbus RS485 Is default enabled ?? If not Then How to Enable and do the param...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3114 1 11
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

PCNS: Change VCenter/Vsphere account/password when previous account is...

Hi everyone, I'm able to log into the web interface for PCNS, can get to the communication tab, and see the settings for communicating with VSphere. Our hosts are reporting that the password being use...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1108 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

Running Personal and Business

I have configured Powerchute Business for my SmartUPS 2200, and Powerchute Personal for my BackUPS 1500. However I can only get the Personal Version to recognise my unit when the SmartUPS is not connec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
726 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

How to handle multiple batteries and hosts

I have a total of 9 VMware hosts. I only have Essentials licensing, so there are three vCenter appliances, each managing three hosts. There are a total of 4 batteries in use, each with an AP9630. Ea...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
639 0 4
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute behavior during battery calibration

Hello, I will soon install SRT3000xli + 2 battery pack SRT96BP + AP9631. I have a question about PowerChute behaviour during calibration. How it will consider the status of UPS? It will see that UPS is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
716 0 2
Latest Reply: BillP

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