Smart-UPS SMC1500I & PowerChute Business Edition v9.5

[Witzker_apc]

This was originally posted on APC forums on 8/10/2018

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Hi

I am completely new with UPSs

I have connected the Smart-UPS SMC1500I to power and to a network switch where also my pc is connected.

I have downloaded PowerChute Business Edition v9.5 for windows 7 ( i use win 7 64)

installed it - was asking for Com or USB connection not for LAN

I have no install cd

I was looking the documents but did not find a solution how to get software working with LAN connection.

Pls help how to get things running.

regards

Witzker

[Witzker_apc]

This was originally posted on APC forums on 8/10/2018

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I now was able to update Firmware from 10.0 to 12.0 via USB connection.

When I connect the network cable to the APC it is not seen in my router?

What is my mistake?

Hope for help

Regards

Witzker

[BillP · Accepted solution]

This reply was originally posted by Bill on APC forums on 8/16/2018

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Hi,

The data port on the back of the SMC1500I is designed to work with a 9 pin serial to RJ50 cable. Part number 940-0625. It is not designed for communicate over a network.