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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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matrix serial communication

Hello all, I have inherited a matix 3000 and an old verison of powerchute. My question is this can i access any information from the serial port? the accesories slot is empty. Thanks for any help
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1795 0 2
Latest Reply: Erasmus_apc

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Anonymous user
Anonymous user

Silent Install of PowerChute Personal Edition 3.0 Question

Hello, I am trying to deploy APC PowerChute Personal Edition 3.0 to multiple XP Pro computers silently with the msiexec /quiet command. It installs quietly just fine, except at the end of the install t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1280 0 1
Latest Reply: BillP

BillP
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Can't access PowerChute Control Panel from Notification Area icon

Hi all! Forum newbie. Used PowerChute 2.x for years with XP. Now on Windows 7 Home Premium 64-bit with PowerChute 3.x. Everything seems to be set up and working correctly but clicking the Notification ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
857 0 0

2021-07-09

Solved
Anonymous user
Anonymous user

Smart-UPS SMX/SMT firmware upgrade

Hi all, I'm new to the APC UPS game so please excuse any errors in my question... I am trying to apply a firmware upgrade to a SMX1500 unit. Apparently an upgrade from 3.7 to 3.8 will help fix a prob...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1406 0 4
Latest Reply: BillP

Anonymous user
Anonymous user

BE650G "programmed" for energy mgmt, but no way to change settings?

BE650G, f/w vers = 842.J3.D bought 7/02, charged ~24 hrs, connected ~175 W of load, connected laptop (XP) to dataport, installed PwrChute Pers Ed v3 on laptop, turned off audible alarms. UPS turned off...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1119 0 0

2021-07-09

Solved
Anonymous user
Anonymous user

Unable to download

Hello all, first post on this forum so please be gentle. I have 2 Smart-ups 1400s that I need to configure. Long ago I had Powerchute Business Edition (Ver ?) installed. For some reason that escapes m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2636 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Run Time Calibration of APC Smart-UPS 3000VA USB & Serial RM 2U 230V

HI All, I Have a APC Smart-UPS 3000VA USB & Serial RM 2U 230V UPS for my Servers. This is the first time i want to Calibrate the UPS. I would appreciate if anyone could provide me the steps to Cali...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3066 0 3
Latest Reply: BillP

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Anonymous user
Anonymous user

Estimated Battery Time shows 40min - independent of the load

Hello, I am new in the APC UPS business. I buyed a APC UPS ES 700G-GR in germany. It seems to work well but I have some problems with the PowerChute Personal Edition 3.0 Software (Win 7 Prof. 64 bit). ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2009 0 7
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PCPE 3.0 Self test causes hard shutdown.

I have a "New" Back UPS Pro 1500 which only has my home PC plugged into the Battery backup outlet. All other devices are in the surge protection outlets. I have tried with master controlled on and off....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
988 0 2
Latest Reply: Anonymous user

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BillP
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UPS software support for Linux Ubuntu

Hi, all I have a customer that has APC Smart UPS 3Kva with our APC Web card - AP9630. However the system is running Linux Ubuntu which unfortunately APC Powerchute Network Shutdown does not support. Ho...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7991 0 4
Latest Reply: BillP

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Anonymous user
Anonymous user

PCNS 3.0.0 does not accept special characters like ! and - in password

I just installed PCNS 3.0.0 under SLES11SP1 today. Following the web-wizard, I entered all the required information including the UPS password. This password contains special characters like ! or - I ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1488 0 5
Latest Reply: BillP

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