UPS is not recognised on my SBS 2011 server and not communicate

[Anonymous user]

Hello

I have APC Back-UP Pro 900VA connected via USB to HP Proliant server with SBS2011 OS

• My operating system - Windows Small Business Server 2011
• The model and UPS cable  - APC Back-UP Pro 900VA
• PowerChute version 9.1.1

UPS doesn´t communicate with apcupsd - is not recognised

Is this UPS compatible with Powerchute ?

[BillP]

Hi,

PowerChute Business Edition is not compatible with a Back-UPS Pro. You need to uninstall PowerChute Business Edition and install PowerChute Personal Edition or install APCUPSD if you do not want to run PowerChute Personal Edition. 

[Anonymous user · Accepted solution]

Hi Bill,

thank you for your reply, I will try. APCUPSD I was try before but no communicating too

I am going to try Personal edition of PowerChute