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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Bug in Firmware , Daylight Saving (DST) options , PDU AP7920

Hello , I hope this is the right place to report a bug? It seems there is a bug regarding the Daylight Saving Options (DST) in the firmware for our AP7920 's. Latest firmware is installed : rpdu Versio...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2425 0 9
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Brand new Symmetra LX - On bypass due to fault

Hi, Hopefully someone can help us with this. We have just had a brand new Symmetra LX 16000 RM installed. A few weeks later, we were getting lots of alerts: 09/25/2021 05:46:18 Device UPS: T...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2611 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

AP9631 firmware upgrade

Hi all, I purchased an smx1500rm2unc with an AP9631 NMC2 card. The device works great, including the NMC2, but the firmware is extremely old. The firmware upgrade utility failed, so onto other method...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5198 0 3
Latest Reply: Barliman_apc_customer

Anonymous user
Anonymous user

Galaxy 300 How to reset ...

Hello, after Battery replacement how to delete Alarm:At least one faulty battery existReplacement Battery Needed and reset Battery Date? Thanks in Advance
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2409 0 0

2021-10-21

Anonymous user
Anonymous user

What to look for in a datacenter

While I've dealt with servers and managed them I've never handled the datacenter side of things.I'm going on a tour of our top pick on Monday and I'm looking for advice on what too look at and what que...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
549 0 0

2021-10-21

Anonymous user
Anonymous user

XR errors E7 and 02 and SYMIM5 Intelligence Module mystery failed stat...

Hello, I have a Symmetra LX 16000 RM with an XR. The Redundant Intelligence Module repeatedly rolls to "On and Failed" under diagnostics. I replaced the Intelligence Module, this had no effect. It ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1060 0 1
Latest Reply: APC_Matt

Anonymous user
Anonymous user

2N UPS Redundancy sync needed?

Hi,i'm building a new little DC on new office.The DC will host 8 servers with dual PSU and 4/6 Switch with mono PSU.I'd like get 2N redundancy with 2x 10KW UPS with this configurations:ATS AP4421 haas ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1760 0 3
Latest Reply: Shaun

Anonymous user
Anonymous user

PowerChute is not receiving data from the Network Management Card

I'm having an issue getting an NMC2 to register with a powerchute esxi appliance. I had it working on one appliance two weeks ago, but the root credentials were not working, so I downed that one and de...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3708 0 5
Latest Reply: Barliman_apc_customer

paulhairston
paulhairston

How to quit SRT1000XLA?

Hello everyone, I'm a newbie. I don't know why I can't turn off SRT1000XLA. Please let me know how to quit the software. Appreciation your help.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
848 0 1
Latest Reply: Barliman_apc_customer

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ojfsdi
/html/rank_icons/Ensign.png ojfsdi

Symmetra PX Battery Bus voltage, how?

I noticed in the web interface of our symmetra px, battery voltage is listed as 214vDC. Nominal Battery Voltage:192.2 VDCActual Battery Bus Voltage:214.2 VDC But each battery back has 8x12v sla batter...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3283 0 4
Latest Reply: ojfsdi

Anonymous user
Anonymous user

Dc bus over voltage in SRT5KXLI with bypass panel SBP6KRMI2U

Dear experts: Testing connections and switch operation of the bypass panel SBP6KRMI2U with UPS SRT5KXLI before final installation. The hardware is new. I connected a decommissioned Cisco 3850 switch to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
578 0 0

2021-10-14

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