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I just bought and connect a newI followed the manuel and connected the battery but the UPS shows no RBC connected.
I installed Powerchute business 9.5 .I'm sure the battery is connected , the connector is plugged.What is wrong ?
It would be best to contact your local customer care centre who can troubleshoot this issue with you.
You can find the ways to contact them https://www.apc.com/uk/en/support/contact-us/
Just change to the appropriate country at the top of the page.
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