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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Smart PDU Uptime

Hi All, I would like your support on how to confirm the PDU uptime for the below models: AP8858, AP8953 I have logged into the PDU and want to make sure that the Uptime mentioned in the parameters is t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1960 0 3
Latest Reply: Antojons

Nalen
Nalen

Runtime Calibration Symmetra LX 16000 Procedure

Hello, I've searched the KB here and the internet and can't find a procedure for this. Specifically do I need to have the Symmetra on Bypass when running this? Is there any sort of guidance on the pro...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
691 1 0

2022-07-15

Anonymous user
Anonymous user

The Application Is Incompatible With This APC OS

I followed a similar post and used the command: resetToDef -p keepip, the reboot and typed "yes" It rebooted ad it corrected the issue, but when I edited the email notification It reverted to the old e...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1446 0 2
Latest Reply: Anonymous user

Solved
Brumm
/html/rank_icons/Crewman.png Brumm

SRT1500RMXLI-NC: In bypass in response to an internal hardware fault.

We installed a SRT1500RMXLI-NC just yesterday and I observed a couple of these messages in the logs: 05/12/2022 09:11:14 Device UPS: RFC1628 MIB alarm entry removed. 0x3605 05/12/2022 09:11:14 Device...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5966 0 12
Latest Reply: BillP

Brukutu
/html/rank_icons/Crewman.png Brukutu

Symmetra PX All-In-One 48kW, 400V Externa "'Non Smart" Battery Pack

HI all. I have installed "non smart" batteries into this UPS. THe bank is made of 32x 105AmpH batteries. +, CT, - connect to UPS. All working very well. However I am not sure what to put into the Ex...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1285 1 3
Latest Reply: SESA85534

Solved
Anonymous user
Anonymous user

SMC1500 external battery pack (extended run)??

I have Googled as well as searched all over the APC site. What is the part number for the external battery pack for an SMC1500? I can find them for other models (like the BR series), but none that...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7247 0 4
Latest Reply: Delmar

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Suggestions for debugging power quality issues?

I have two SMT1500's... one that has been running fine and a second in another room (the office) that suddenly started switching on and off of line power Friday. The logs indicate "Power Failed" and th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1655 0 4
Latest Reply: cwholgm

BrentonSpear
BrentonSpear

AP9617 Reset to defaults - LEDs don't flash

Hi, I have an AP9617 in a APC RT1000. It seems to be set to a static IP address of 10.165.212.251 and I can reach this via the browser and get to the login page. Unfortunately the credentials are not a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1081 0 1
Latest Reply: Matt-B

ojfsdi
/html/rank_icons/Ensign.png ojfsdi

Did my Runtime Calibration complete properly?

I have a Symmetra 80K and I ran a runtime calibration for the first time, perhaps ever. In the event log I see:Date Time User Event 2022-06-2900:06:08DeviceUPS: Runtime no longer below selected thresho...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1691 0 3
Latest Reply: al_buffington

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMX1000I and battery packs

Good afternoon! This week I bought an SMX1000I UPS. Can anyone tell me, how can I change the "battery pack count" counter to 1, or to a number that is egual to the number of external batteries that I a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
28385 0 41
Latest Reply: robmir_apc

bohemianguitarguy
/html/rank_icons/Ensign.png bohemianguitarguy

UPS Keeps Losing Connection

I have the APC 1500 Smart UPS with SmartConnect and the PowerChute Business Edition server edition 9.2 Build 604. Recently, the console started losing the connection. I have the UPS connected directly ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1338 1 1
Latest Reply: bohemianguitarguy

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