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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Problems running on a generator

Last week we had the pleasure of the power company disconnecting power from 9am to 3pm. During that time we ran our site on a 5600watt generator. The one APC 2200XL with battery pack worked well. Only ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2151 0 7
Latest Reply: RobRut

NickG2
NickG2

Battery Charger Fault Smart-UPS 2200XL

Hi All.i have a Smart UPS 2200XL (model number SUA2200XLI Operates well, until I add external batteries (4x 12v 18AH to make up the 48volt pack) i then get a battery charger fault. any advice / assist...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
526 1 0

2022-07-16

marc_8
marc_8

snmpTrap port

Is there a way to change the port used for SNMP traps in the Switched Rack PDU's ? Right now, it seems the SNMP trap uses the default port of 162, and I would need to change the port to a specific port...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
793 0 1
Latest Reply: Matt-B

Jerome_C
/html/rank_icons/Ensign.png Jerome_C

PDU firmware download

Hi, We have AP88XX PDU. When i check if a new firmware is available on the donwload page (https://www.apc.com/shop/us/en/tools/software-firmware/),it does not look to provide the latest release ?For ex...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
17313 1 3
Latest Reply: Matt-B

Solved
Anonymous user
Anonymous user

Smart PDU Uptime

Hi All, I would like your support on how to confirm the PDU uptime for the below models: AP8858, AP8953 I have logged into the PDU and want to make sure that the Uptime mentioned in the parameters is t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1949 0 3
Latest Reply: Antojons

Nalen
Nalen

Runtime Calibration Symmetra LX 16000 Procedure

Hello, I've searched the KB here and the internet and can't find a procedure for this. Specifically do I need to have the Symmetra on Bypass when running this? Is there any sort of guidance on the pro...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
684 1 0

2022-07-15

Anonymous user
Anonymous user

The Application Is Incompatible With This APC OS

I followed a similar post and used the command: resetToDef -p keepip, the reboot and typed "yes" It rebooted ad it corrected the issue, but when I edited the email notification It reverted to the old e...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1440 0 2
Latest Reply: Anonymous user

Solved
Brumm
/html/rank_icons/Crewman.png Brumm

SRT1500RMXLI-NC: In bypass in response to an internal hardware fault.

We installed a SRT1500RMXLI-NC just yesterday and I observed a couple of these messages in the logs: 05/12/2022 09:11:14 Device UPS: RFC1628 MIB alarm entry removed. 0x3605 05/12/2022 09:11:14 Device...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5943 0 12
Latest Reply: BillP

Brukutu
/html/rank_icons/Crewman.png Brukutu

Symmetra PX All-In-One 48kW, 400V Externa "'Non Smart" Battery Pack

HI all. I have installed "non smart" batteries into this UPS. THe bank is made of 32x 105AmpH batteries. +, CT, - connect to UPS. All working very well. However I am not sure what to put into the Ex...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1273 1 3
Latest Reply: SESA85534

Solved
Anonymous user
Anonymous user

SMC1500 external battery pack (extended run)??

I have Googled as well as searched all over the APC site. What is the part number for the external battery pack for an SMC1500? I can find them for other models (like the BR series), but none that...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7212 0 4
Latest Reply: Delmar

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Suggestions for debugging power quality issues?

I have two SMT1500's... one that has been running fine and a second in another room (the office) that suddenly started switching on and off of line power Friday. The logs indicate "Power Failed" and th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1645 0 4
Latest Reply: cwholgm

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