Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 129
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 15
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Data Center Expert 5
  • Network Management Card 5
  • IT Expert 4
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • power monitoring expert 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Spock Teken
135
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Shahzad89
/html/rank_icons/Crewman.png Shahzad89

SRT2200XLI FW failed

Dear team,I am trying to update the firmware of SRT2200XLI ups via TCP/IP but ups is showing failed due to invalid file while i have downloaded the file from below link.https://www.apc.com/us/en/faqs/F...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
679 1 0

2022-06-27

ETCO
/html/rank_icons/Crewman.png ETCO

Data cetnter server E-mail notifications problem

Dear All, We have a Data Center server that had been updated about 3 months ago to 7.8.1 About three weeks ago we had a problem that the server didnt send notification E-mails, when we reboot the serve...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
622 0 0

2022-06-26

Jerry.Mersel
/html/rank_icons/Crewman.png Jerry.Mersel

MEASURED_PEAK_LOAD units returned

Hi: I am a HPC IT admin. I have a task to retrieve the amount of energy used in our data center and than to follow some steps if the amount is greater than a certain number. I found that th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
577 1 0

2022-06-26

Solved
Anonymous user
Anonymous user

Input Current for SRT10KRMXLI

Hi, Can someone advice me what is the input current required for SRT10KRMXLI UPS? We have 3 phase 20amps, does it sufficient for this model of UPS? Thank you.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2126 0 5
Latest Reply: TellItLikeItIs_apc

EPSO
EPSO

AP9212 Factory Reset

Hi,I have acquired and old MasterSwitch AP9212, for which I don't have the System password. I can talk to it via the serial interface but can't change the system details. I believe it's possible to g...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
538 1 0

2022-06-24

STB
/html/rank_icons/Crewman.png STB

After Upgrade AP86xx series PDUs we lost the metering functionality

Hello, we upgraded our 50 PDUs from Type AP8653 to version 6.9.6 because of the Ripple20 security issue, using the recommended package provided by SE for that. After the upgrade we lost on several PDUs...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
593 1 0

2022-06-24

Scottms
/html/rank_icons/Crewman.png Scottms

Galaxy vx modbus wiring

1.) I am trying to integrate the UPS into an JACE, and i'm having trouble getting the modbus to talk. just trying to verify the wiring. The wiring diagram is labeled TXD= 0/1/grd & RXD= 0/1/com, bu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
621 0 0

2022-06-23

bransoncreek
bransoncreek

Backdoor password

I am needing the backdoor password for two AP9606 unitsJA0204008381JA0122006045 Thank youCody
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
828 0 0

2022-06-22

Solved
tracyCheAsta
/html/rank_icons/Crewman.png tracyCheAsta

Unable to update firmware v15.0 from https://smartconnect.apc.com - Ch...

UPS NAME SCL500RM1UC MODEL NAME Smart-UPS 500 The current UPS state is not compatible with running a firmware upgrade, please check the UPS Status page for more information. For example, c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8990 2 17
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC Smart Ups SURT10000XLI Battery Indication Error

Hi Everyone, I would be very grateful if some Tech Wiz can assist me in my issue. Basically i have an smart UPS SURT 10000XLI with three external battery packs, that have been running for almost 4 year...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8555 0 15
Latest Reply: Khalil_apc

Rahul12
Rahul12

Output off remotely

I have src1000 APC ups. Batteries are charging perfectly and on utility mode. But on battery mode, the output turns off automatically with following message " Output off by remote"Please send me the so...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
546 1 0

2022-06-19

  • « Previous
    • 1
    • …
    • 201
    • 202
    • 203
    • …
    • 1069
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore