Smart UPS 3000 Webinterface? SNMP configuration not possibile

[ACE]

Hello,

I have three Smart UPS 3000 (SMT3000RMI2UC) a with built in network adapter. I already added the UPS to smartconnect.

Smartconnect is nice to have but I also want to monitor the UPS with our central monitoring tool PRTG.

For that I have to configure SNMP.

The three UPS are pingable but the is no webinterface reachable. I didnt find a solution in the offical docs.

How can I configure SNMP? Do I need an extra/other adapter?

Help in this case would be much appreciated.

Regards

Johannes

[JonPro · Accepted solution]

Hi @ACE 

Thank you for reaching out to the SE Community, my name is Jon and I will assist you with this query.  The network adapter that is installed/embedded on the UPS is for the SmartConnect features and it doesn't have the SNMP capability.

In order to communicate via SNMPv1/v3, you would need to install a network management card such as AP9640 or AP9641.

AP9640 - UPS Network Management Card 3

AP9641 - UPS Network Management Card 3 with Environmental Monitoring

[ACE]

Hello Jon,

thanks for your fast reply.

I checked the UPS and I think there is an additional slot.

Is this the slot where I can install the additional UPS Network Management Card?

Regards

Johannes

[JonPro]

Hello Ace,

Yup, that's right.  That is where you are going to install the network management card.