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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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cyberhoj
/html/rank_icons/Crewman.png cyberhoj

PowerChute is not receiving data from the Network Management Card

It is about a UPS Schneider Electric Galaxy 300 3:3 10kVA Model: G3HT10KHB1 S/N: UJ1828000294 with an AP9630 Network Management Card 2. In our VMware 7.03 environment I have installed and configured th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1042 0 1
Latest Reply: cyberhoj

SecurityWho
SecurityWho

SRT 2200 - Battery Pack OK / cartridge 1 is not installed

Hello, I do have a APC Smart-UPS SRT 2200 that was working fine - it was stored (turned off) for 4 months and was working fine before.I reconnected power today and it sad that the battery was not conne...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1297 0 0

2022-12-21

Solved
EcoAxis
EcoAxis

Can’t connect new vSphere 7 after moved PCNS4.2 from vSphere 5 to 7

The client is using UPS Network Management Card 2 (AP9631) with vSphere 5 Recently, they added vShpere 7 Server.Then moved PCNS4.2 for VMware (VM) from vSphere 5 to vSphere 7 successfully. The VM can r...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1473 0 3
Latest Reply: BillP

dj2689
/html/rank_icons/Crewman.png dj2689

APV9601 password issue for srv1ki

Hi all, Need urgent assistance. Tried the default password as per user guide 12345678, still invalid and can't gain access. Urgent assistance will be highly appreciated! Regards,dj2689.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1946 0 1
Latest Reply: JonPro

daniyal61
daniyal61

SURT3000 FAULT

HII have a UPS SURTD3000XLI which stopped with LEDs flashing like this:Fault LED + 1st and 2nd Battery LED from top to bottomDoes anyboby know the meaning of these error codes?it dropped the load. I tr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
675 0 1
Latest Reply: JonPro

Solved
Perio
Perio

AP9640 - UPS Network Management Card 3 Can't find UPS

Hi, I've got a SMTL1500RMI3UC UPS with a AP9640 UPS Network Management Card 3 installed. When I first installed the network card I could find the UPS with no problems. Then I decided to upgrade the fir...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2966 0 2
Latest Reply: Perio

bpdfs
/html/rank_icons/Crewman.png bpdfs

Question about APC Smart UPS 750 error message plus battery age Questi...

Hello all! New here... Question Smart UPS 750... Constant getting message of the following The battery power is too low to support the load; if power fails, the UPS will be shut down immediately. The ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3031 1 10
Latest Reply: JonPro

Solved
Buran
/html/rank_icons/Crewman.png Buran

Need (updated) info on AP9537

Hi everyone, First, a (hopefully) easy question: My AP9537 network card has been previously working with Office365 SMTP. I need to reconfigure it to use SendGrid, but I keep getting "Bad user name or...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4840 0 4
Latest Reply: Buran

essyou
essyou

Two APCs started beeping 4x per 30 secs

We have APC UPS ES 550 and a 350. There was a power flicker (happens frequently here) and both backups went into the 4 beeps every 30 seconds routine. This was only a flicker. Power was back in under a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
684 0 1
Latest Reply: JonPro

randersen
randersen

SRT8KRMXLT30 - USB Firmware Upgrade - Stuck on Between Step 6 and 7

In regard to https://www.apc.com/us/en/faqs/FA402857/, the display screen is stuck on the yellow Please wait Starting USB Firmware Install Process (not shown in the step-by-step). It never gets to ste...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
698 0 1
Latest Reply: JonPro

dannoe
/html/rank_icons/Crewman.png dannoe

UPS: Battery needs replacement. Order replacement battery, APCRBC152

Good day,How can I disable the e-mail notification, I’m getting 8 email every 10 minutes.Critical - UPS: Battery needs replacement. Order replacement battery, APCRBC152, for battery pack 1, cartridge 1...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2203 1 1
Latest Reply: JonPro

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