We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-12-22 04:38 AM
It is about a UPS Schneider Electric Galaxy 300 3:3 10kVA Model: G3HT10KHB1 S/N: UJ1828000294 with an AP9630 Network Management Card 2. In our VMware 7.03 environment I have installed and configured the appliance PCNS_en_4.4.3. However, the PowerChute setup fails and reports after about 3 to 4 minutes.
Error registering with the Network Management Card(s).
172.20.0.28
PowerChute is not receiving data from the Network Management Card. More information
Time IP address Description
07:44:52 172.20.0.28 PowerChute is not receiving data from the Network Management Card. More information
07:42:42 172.20.0.28 Waiting for Network Management Card response.
07:42:42 172.20.0.28 Registering 172.20.1.103 https://172.20.0.28:443.
07:42:42 172.20.0.28 Connected to Network Management Card.
07:42:41 172.20.0.28 Checking connection to https://172.20.0.28:443
I still have checked all the recommendations from "Network Management Card Troubleshooting"
But I don't know how to check the firmware version of the NMC? But there was a service this month and the technician has updated the firmware.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-12-23 04:32 AM
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-12-23 04:32 AM
Hello,
is solved. The network mask on the powerChute server was wrong.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of