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It is about a UPS Schneider Electric Galaxy 300 3:3 10kVA Model: G3HT10KHB1 S/N: UJ1828000294 with an AP9630 Network Management Card 2. In our VMware 7.03 environment I have installed and configured the appliance PCNS_en_4.4.3. However, the PowerChute setup fails and reports after about 3 to 4 minutes.
Error registering with the Network Management Card(s).
172.20.0.28
PowerChute is not receiving data from the Network Management Card. More information
Time IP address Description
07:44:52 172.20.0.28 PowerChute is not receiving data from the Network Management Card. More information
07:42:42 172.20.0.28 Waiting for Network Management Card response.
07:42:42 172.20.0.28 Registering 172.20.1.103 https://172.20.0.28:443.
07:42:42 172.20.0.28 Connected to Network Management Card.
07:42:41 172.20.0.28 Checking connection to https://172.20.0.28:443
I still have checked all the recommendations from "Network Management Card Troubleshooting"
But I don't know how to check the firmware version of the NMC? But there was a service this month and the technician has updated the firmware.
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