Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 129
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 15
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Data Center Expert 5
  • Network Management Card 5
  • IT Expert 4
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • power monitoring expert 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Spock Teken
135
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
bhutchins
bhutchins

Coordinating DCE upgrade with Device/NMC firmware/software upgrade

Apologies in advance for the long explanation. I'm taking over responsibilities at my organization for APC management within in our multiple but separate datacenters. We are currently utilizing DCE 7...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
668 0 1
Latest Reply: dpierce4776

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Ups Error: Connect Battery

I have a SRT10KXLI ups that I test it about 5 months ago and then Shutdown it, after 5 months I start it and now i have an error that " Connect Battery, Backup not Available"
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
16246 0 4
Latest Reply: dpierce4776

Neckback
Neckback

Questions about EPP

1- Is the EPP coverage valid for the EU? 2- What can i connect to the "output" of my APC UPS that does not invalidate the EPP? Example: At the UPS output, i will connect a PDU from which 4 cables with...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
387 0 0

2024-03-17

dnll
/html/rank_icons/Crewman.png dnll

ATS AP4450 doesn't deliver power when switched to source B

Title. When on source A, power is delivered to all outlets, but when on source B, no power is delivered to the outlets. The ATS is on in either case, I can connect to the NMC just fine and don't see an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1390 0 3
Latest Reply: dnll

MMB1
MMB1

APC Model BVN650M1-CA

This model is identified as having a "user replaceable battery" and batteries are offered for sale for the unit, but when you read the manual it states on page 8 that the battery cannot be replaced by ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
295 0 0

2024-03-16

Zeebar10
Zeebar10

APC SMC1500IC With LCD Display and Smart connect - NEED HELP PLEASE

Hello Everyone, I am very confused, The Smart connect works great with the ethernet, but I am unable to connect the APC with the USB to RJ45 cable ( serial ) to my computer, I have been in to the menu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
974 0 3
Latest Reply: dpierce4776

socaluser786
socaluser786

apc be600m1 outlet locked

We had a power outage over the weekend in my neighborhood...was out for about an hour. One of the outlets in my unit had wall wart for a netgear 5 port giga-switch. I took it out and realized it wasn...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
510 0 1
Latest Reply: Teken

jmori9
jmori9

ACRD602 Refrigerant issues

Hi all, We've had an issue with an ACRD602. Low side pressure lowers to 480kpa and does not fault. High side maintains 2600kpa. We believe the E.E.V is not correctly regulating as load increases. C...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
431 0 0

2024-03-13

ticketpocket
ticketpocket

PCNS won't connect to ESXi without DNS server

Dear all, this is what happened some days ago. We had a planned power outage of several hours and we decided to use the occasion as another (battery-)test. There's a server rack that is powered by a Sm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1088 0 3
Latest Reply: BillP

tumas
tumas

SMT1500RMI2UC Password reset

I have an SMT1500RMI2UC UPS and I lost the password to log into the web portal. I tried to reset with a paperclip but no luck. Is there some official documentation I can follow to reset the password as...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
625 0 1
Latest Reply: BillP

calco_tfisch
/html/rank_icons/Crewman.png calco_tfisch

0g-9354 NMC and SNMP Weak Protocols

We are running a Symmetra 100K UPS battery backup unit that has a 0g-9354 Network Management Card (NMC) installed in it. The software on the NMC contains px2 version 377 and aos version 378. Something ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
475 0 0

2024-03-12

  • « Previous
    • 1
    • …
    • 119
    • 120
    • 121
    • …
    • 1069
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore