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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Gnat
Crewman Gnat

First 12.5 seconds

Please explain what happens during the following periods of time. When I press the power button on my UPS (BV800I-GR) and simultaneously the stopwatch, i have the following: 0-2.5 seconds (long beep, t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
580 0 0

2024-05-11

Roger.Prichard
Roger.Prichard

Smart UPS SRT 5000 Commanded itself off

Hello. We are employing an SRT-500 that recently seems to have commanded itself off. Trying to understand why. I saw some similar issues on the forum, but they were quite old. Hoping to get some...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2880 0 5
Latest Reply: dpierce4776

LokeshPanchal
LokeshPanchal

10KVA Online ups

Dear All, 20 days ago, I took a 10 KVA online UPS, but it is now not working, and I also have a 6 KVA UPS, which has been in complaint for the last 20 days, it is not fixed yet, Both UPS are for my pow...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
576 0 1
Latest Reply: dpierce4776

peteroddan
peteroddan

APC Management Card - Partially working

Hi Everyone, I had a power cut at one of my sites overnight, and it appears to have broken the UPS Management Card.Management Card is a AP9630, running AOS v6.8.2. SNMP checks are failing and when I tr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
467 0 1
Latest Reply: peteroddan

Daniel-73
Daniel-73

Could not login to AP9640 on SMT3000RMI2U

Hi Support, I have problem accessing to Ap9640 console connected to SMT3000RMI2U ups. I am able to ping to Ap9640 and receive email alerts but just not able to access to the console. Not sure what was ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1140 0 6
Latest Reply: Daniel-73

Strangedays
Strangedays

How to understand the firmware versions vs the recommended download fi...

I am on an airgapped network performoring an audit and need to know how my firmware versions relate to the offered files that are downloaded. I'm looking at both UPS and RDPU. In this case as an exa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
585 0 1
Latest Reply: Teken

Cale
Cale

Unable to get to SRT 5000 connection refused

Im trying to get to my UPSs and both throught the Struxware Datacenter Expert and Just a web browser using port 80 It refuses my connection. Ive tried resetting the NMC both through the interaface on t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1760 0 2
Latest Reply: Cale

HaSch
Crewman HaSch

Back-UPS BK650EI CS 650 doesn't startup anymore

If I switch on my CS 650 the green LED flashes about 10 seconds. After that the yellow LED should shine to indicate the begin of self test. But the yellow LED remains dark and the CS 650 switches off. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3113 0 11
Latest Reply: Teken

Brianbence
Brianbence

SMX1500RM2U

We have a SMX1500RM2U with two additional battery cabinets at a customer location. For sone reason it keeps powering itself off every few days. I can go out on site turn it back on and it works fine. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
614 0 1
Latest Reply: Teken

mike_hull
mike_hull

Brand new BX1500M battery not recognized

We have a brand-new APC BX1500M and when we plug it in, it is not seeing the battery. Battery symbol is flashing but never charges. Reading the instructions, the green label should be facing up and it...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
634 0 1
Latest Reply: Teken

Mirza_2023Sanam
Mirza_2023Sanam

Minimum Overload capacity of SRT3000XLI UPS.

Dear APC UPS Experts.One of our customer asking ,,,,The minimum overload capacity of SRT3000XLI UPS.A letter required stating minimum overload capacity of APC SRT3000XLI UPS.Best Regards and Thanks, Mi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
554 0 0

2024-05-04

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