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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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chensumingy
/html/rank_icons/Crewman.png chensumingy

Can't Installing PowerChute Personal Edition on Windows 11 23H2

i have unplug and plugin the "USB" port again from UPS and have sound popup but can't find devices in Window11 64bit winver 23H2. also try to download "USBDevice" program to check it still can't find n...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3721 0 5
Latest Reply: chensumingy

dj
dj

Comms lost every so often

We have a Smart-UPS 1500 that keeps getting comms lost every so often and would come back up. We have tried replacing the ethernet cable, using another port on the switch, reset the network config by p...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
605 0 1
Latest Reply: Teken

ChristopherKosek
ChristopherKosek /html/rank_icons/SE-Employee.png

What is Smart UPS ULTRA 3000 VA efficiency?

I'm seeking SRTL3KRM1UINC efficiency in online mode. I've found SRTL5K 'raches 95%' Is it relatable to SRTL3K?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
612 0 1
Latest Reply: Teken

duaneage
duaneage

SNMP MIBs for Galaxy 225

I have a number Galaxy VM 225 systems I need to monitor with an SNMP based monitoring system. I am looking for a MIB specifically for these systems or one that covers APC products generally that give...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
746 0 0

2024-06-24

TechJen
/html/rank_icons/Crewman.png TechJen

AP9640 3.1.1.1 Upgrade Issues

Hello tech friends, I have a conundrum I'm dealing with here and hoped someone here might have more insight to prevent these issues. I manage a fleet of 3500+ UPS's with AP9630 and AP9640 webcards, i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1385 0 1
Latest Reply: Teken

CShock
/html/rank_icons/Crewman.png CShock

APC Smart-UPS U.S. to Japan

What if any problems would there be with using a Smart-UPS 1500 configured for the U.S. (120V) in Japan (100V)? For what it's worth, every U.S. product charges/works with the 100V. Thinking of taking t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1972 0 8
Latest Reply: CShock

scottjcpp
/html/rank_icons/Crewman.png scottjcpp

Internal pack, cartridge 1 is not installed

Suddenly received about 10 of these messages with the LAST one being cartridge 1 installed Error messages stopped after the 'installed' message. What could this be? Scott Serial Number : 5A2026T64501...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3164 0 9
Latest Reply: scottjcpp

gsne
gsne

Energy Output Used for UPS and PDU

Good day Community, Does anyone know which OID to use to receive Energy Output (kWh) metrics on these APC models? - AP7920B - AP7921B - APDU9959EU3 If these models don't provide Energy Output (kWh), do...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
459 0 0

2024-06-22

Dachau_user
Dachau_user

SMT1500RMI2UC local web interface doesn't work

Hello, We have bought a new UPS SMT1500RMI2UC. We have connected the management network card to our switch. We see the IP address assigned to the device and we can ping it, but no any ports are repli...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1792 0 5
Latest Reply: Teken

rbartholemy
/html/rank_icons/Crewman.png rbartholemy

AP8830 Stuck on "Network Management Card Restarting..."

Howdy, My colleague was setting static IPs on our APC PDUs for management purposes, and one went sideways on him. It got assigned an IP in our DHCP range and the management GUI was unreachable from t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2802 0 7
Latest Reply: Teken

Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

MGE Galaxy 3500 - AP9631 NMC On battery Alarm Not Clearing

Hi All, I have an MGE Galaxy 3500 that has an AP9631 NMC. When the UPS goes on Battery, I receive Alerts however when utility power is restored and the UPS goes back Online, the On battery alarm does...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1626 0 4
Latest Reply: Tafadzwa

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