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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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maijerry
maijerry

Plan activation codes

I paid for 9 standard plans 2 days ago and have yet to receive my activation codes. Is it normal for this to take this long?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
662 0 1
Latest Reply: BillP

BootLoops
BootLoops

Universal I/O port not working: 0N-1557

I am having difficulty installing a temp sensor into my SmartUPS-5000. Whenever I plug the sensor in (Universal I/O port 1), it will show connected, and then immediately afterwards it disconnects. I've...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2208 0 3
Latest Reply: Teken

Solved
Jack0202
/html/rank_icons/Crewman.png Jack0202

Some options greyed out on AP9544

While I'm logged in as an Administrator (or Super User), some management options are greyed out. It's a newly installed UPS with an AP9544 NMC. Reboot of the card does not help. Anyone knows what cou...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1450 0 5
Latest Reply: Teken

Solved
Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

MGE Galaxy 300 - AP9630CH NMC

Hi All, I have an MGE Galaxy 300 UPS with an AP9630CH NMC. I updated the firmware from v5.1.2 to v7.1.2 using the NMC Firmware Update Utility however the NMC is no longer displaying any UPS Data. Ple...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1103 0 3
Latest Reply: Tafadzwa

dpierce4776
/html/rank_icons/Lieutenant.png dpierce4776

UPS: Communication debug:

Hello all I am seeing for the first time the below error it is happening on a AP9640 card on a UPS: Communication debug: [1.8], 3, 6F000000000002000800000FA0000000000000E01700009D5C02E900140300000000...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
632 0 0

2024-05-29

fguarco99
fguarco99

Creating a certificate for a Cyberpower ATS PDU44002

Hello - this usually hasn't been a problem on other firmware versions. I am trying to add an web SSL Certificate to our ATS. Model = PDU44002Hardware version = 1.1Firmware Version = 1.3.2The certificat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
748 0 1
Latest Reply: fguarco99

LasseK
LasseK

UPS Firmware for DLRT5KRMXLI (ID 1013)

Hi all, we are using a Smart-UPS SRT 5000 and i got quite confused when i tried to look for a firmware update.The NMC states that we haveSKU: DLRT5KRMXLIFirmware Revision: UPS 05.1 (ID1013)Now i found ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1219 0 1
Latest Reply: JakeC

jsmith188
jsmith188

UPS Galaxy VS 60kW - Reset Battery Replacement Date

Hey all. I have a Galaxy VS UPS returning a 2001-02-03 value for battery replacement date, when the correct date is 2022-10-01. I've looked through both the web UI and the physical panel on the UPS wit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
846 0 2
Latest Reply: jsmith188

kpn
kpn

UPS immediately performs a power-off of all Outlet Groups

Hello! I have a Smart-UPS SRT 6000. I performed a scheduled battery replacement on the APCRBC140.Self-Test is successful.But now, if there is any short-term power failure, the UPS does not switch to ba...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
559 0 1
Latest Reply: Teken

micmanoj
micmanoj

AP7921B unable access via web (NEW PDU)

Hi All,Here is my problem statement, we use APC AP7921B from past two years and have seen no issue. So, I have ordered couple of more. Observed default when I set the boot in mode DHCP it's not selecti...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
761 0 1
Latest Reply: Teken

mhaneyit
mhaneyit

NIC Times Out After About 15 Seconds Of Inactivity

I have a UPS that seems to timeout every 15 seconds or so. The switch will show the port go down every 15 seconds or so and then come back up after about 5 seconds. If you are logged into the UPS and a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2811 1 11
Latest Reply: Teken

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