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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Uxorious
Uxorious

Power options for SMX2200RMHV2U?

Looking at SMX2200RMHV2U and wondering about power options. For US, does it need 3-phase power (208v between 2 phases), or can it run on split-phase too (240v between phases)? In EU I guess it just...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
436 0 0

2024-06-30

Rabbit99
Rabbit99

Network Management Card firmware changes

Hello, I was hoping to know whether there is a way to swap the firmware for the AP9631 Network Management Card from Symmetra to Smart-UPS and vice-versa. I am aware of how to format the card and updat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
804 0 2
Latest Reply: Rabbit99

Solved
JK_CZ
JK_CZ Cadet

Migration of UPS devices (with SmartConnect port embedded) from SmartC...

Whats are possibilities in case of UPS devices migration from SmartConnect portal to IT Expert ? Lets imagine large amount of devices, 300+, when customer having devices profiles on SmartConnect portal...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
892 0 2
Latest Reply: BillP

mtrussa
mtrussa

SMART-UPS 3000 RM

Goodmorning.My Smart UPS has an old firmware release 666.6.I from 2007.I have to reinstall Powerchute Network Shutdown on a new server, I downloaded the latest version, activated the trial, configured ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
459 0 0

2024-06-27

ElCoyote27
Crewman ElCoyote27

AP9827 USB to Serial cable driver on Windows 10?

Hi, I am trying to salvage an SMX3000HV by attempting to flash it using a serial cable. The serial cable I have is an APC AP9827 and when connected to a Windows 10 machine, it doesn't detect as a COM p...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2027 0 2
Latest Reply: ElCoyote27

nailerpa
nailerpa

Battery replacement for Smart-UPS SURTA3000 XL?

I have a Smart-UPS SURTA3000 XL 3U device that needs new batteries. Do y’all carry the replacement batteries for this device? If so, how much are they? Is this one of the devices that have the slidi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
831 0 1
Latest Reply: Teken

Solved
NUM434
NUM434

EPDU1116s reboot option

Hi, I have a EPDU1116s PDU and need to apply a network IP change - it prompts that it needs a reboot to apply some network changes i made. As there is load on the PDU and i do not want to have a po...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1747 0 2
Latest Reply: NUM434

William
William

Lost power, power restored in a few minutes, APC starts shutdown proce...

We purchased a new APC for one of our offices. SMX2000RMLV2U model We been having issues with the unit since we purchased it. Testing it, we pulled the power for about a minute plus, then plugged it b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
529 0 1
Latest Reply: Teken

edume_1983
edume_1983

Getting 1500C online

I am trying to bring two SMC 1500 C APC Smart-UPS to show up in my dashboard on smartconnnect.apc.com. I purchased these back in March and when I recently succeeded in registering them, they appeared o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
573 0 0

2024-06-26

Solved
sul
sul

Is AP9630 Compatible with APC SmartConnect Portal

Hello, I have a older UPS (SUA2200RMUS) which I'd like to monitor via https://smartconnect.apc.com. Will the AP9630 Network Management Interface allow me to add this unit to the portal? This is wha...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
781 0 1
Latest Reply: Teken

IEG-CSmith
IEG-CSmith

Smart Connect

Can you configure Smart Connect to shutdown servers during a power outage? We've got an SMT1000RM2UC and have it registered.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1215 0 1
Latest Reply: Teken

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