Powerchute Network Shutdown 4.4.3 Virtual Appliance - Refusing connection to web interface

[dessyboy]

Hi,

I have just installed PCNS 4.4.3 Virtual Appliance on a VMWare ESXi 6.0 host. I configured the initial settings via the console and restarted.  I can ping the PCNS VA IP address but cannot connect to the web interface https://Server IP:6547 to continue configuration.

I am on the same subnet with no firewall in between and when using windows network troubleshooter it reported that the server is running but refused my connection.

I had the same issue with PCNS 4.4.2 and upgraded to 4.4.3 hoping that it was just an issue with the version.  

I also have other servers running PCNS 4.4.1 without issue.

Any help would be appreciated.

Thanks

[MattGH]

hello,

Also having the same issues. After install Powerchute Network Shutdown 4.4.3 Virtual Appliance. The server boots and I see the ip of the server with port 6547 to continue the setup. But I am getting an error. Website can not be contacted.

Can someone please assist with this issue.

[BillP · Accepted solution]

@dessyboy 

You need to set the web UI username and password. See Schneider Electric FAQ PowerChute Network Shutdown version 4.4.2 & 4.4.3 web page is not accessible after installing onto s...

[dessyboy]

Thanks, this worked. The change in default behavior had me perplexed.

Much appreciated!

[BabarMukhtar]

It's still did not work. I restarted the services but still can't access/config the server.

[JonPro]

Hi @BabarMukhtar 

Can you tell us what comes up if you use the systemctl status PowerChute command?

Will you be able to check as well if the ports mentioned in the FAQ article below are open on your network/software firewall?

What ports are utilized by PowerChute Network Shutdown and how are they secured?