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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2564 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2398 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2758 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2815 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4558 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6831 3 1
Latest Reply: Charles_Murison

Solved
Ryu
/html/rank_icons/Crewman.png Ryu

New Firmware V4.3.2 for PM5560 meter

I just updated the firmware of a PM5560 meter to the latest version 4.3.2. And you still don't have the option to export device logs. And also the device does not record data through the use of web pag...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
875 0 1
Latest Reply: Jesus_Diaz

Solved
IonMeterMan
IonMeterMan

ION9200 remote display METSERD192 stuck at "Connecting"

I just picked up a used ION 9200 with the remote display. I powered it up at first to test and it worked. However, now when I power it up the remote display is stuck on "Connecting" and won't move past...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1126 0 3
Latest Reply: Charles_Murison

Solved
danielbarrantes
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Cant read real time values PM8000

Hello, I have a problem with a PM8000 power quality meter, the meter communicates well using ION Setup and PME, however the real time values ​​on the meter screen cannot be displayed. Curiously, if I c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3940 1 11
Latest Reply: Robert_Lee

Solved
Gavin_Bryson
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PM8240 as Modbus Master and Modbus Slave

Hi, I just want to verify a potential design we're considering when interfacing with a BMS system. We will be using Vijeo/HMI to communicate with the electrical equipment but will also provide access...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1655 0 2
Latest Reply: Gavin_Bryson

Solved
Stuart_Cheng
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ION9000 Transient Module: cannot find Detection Mode option in setup r...

Hi All, We were testing ION9000 Transient Module and found that no “Detection Mode” option in the setup register. We have tried v003.001.000 and v004.000.000, but neither of them has. Does anyone kno...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1330 0 5
Latest Reply: Charles_Murison

Solved
SD23
/html/rank_icons/Crewman.png SD23

PME and OPC Server (third Party - Kepware)

Hello, I am trying to connect to OPC server Kepware. I get an error immediately (OPC Translator: failed to connect) in the management console log when I add a new OPC site. I have used the address as f...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1423 0 1
Latest Reply: Rafaela_Cordeiro

Solved
RobGraham
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PM5560 DLF-3000 firmware versions

I have a customer looking to upgrade some fairly ancient PM5560 meters, and there is a some confusion on the complete upgrade path. Based on the meter's User Manual (Firmware upgrades - PM5500 (schnei...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 0 1
Latest Reply: Jesus_Diaz

Solved
SD23
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PME Web Application : Alarms

Hello, I am working with PME 2023, I have created a device within DTE and added additional Digital Input registers. now that I want to create Alarm rules (within Web application) for those inputs, I am...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1449 0 2
Latest Reply: SD23

Solved
om1301
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ION 7650 different trends based on the electricity usage now in Line w...

Hello all, I wonder could you assist An End User is having Issues with 2 x IONs (7650) on site since the summer shutdown. Prior to the shutdown the trends were as expected, different trends base...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1230 0 3
Latest Reply: Charles_Murison

Solved
MartinRichnak
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Confirmation of Direct Voltage connection for PM5560 (690V)

Hello, we are having opportunity to change competitor PMs for our PM5560. We are going to measure 690V network. Technical datasheet has range up to 690V, does it mean, that we can connect wires dire...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
686 0 1
Latest Reply: Mehran_Mehrnia

Solved
sesa353984_brid
sesa353984_brid /html/rank_icons/SE-Employee.png

CM Tool for PME 8.2 DC edition

Can anyone please confirm which CM tool can be used for PME v8.2 DC Edition and provide the link to download it?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1017 0 1
Latest Reply: Rafaela_Cordeiro

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