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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3713 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2889 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3014 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3185 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5000 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7153 3 1
Latest Reply: Charles_Murison

Solved
CC1978
CC1978 /html/rank_icons/SE-Employee.png

Phasor and Connection Diagrams for PM3000, 5000 and 8000 Meters

Hey there community. Trust that all is well. I'm looking for manuals and or info on the Phasor Diagrams based on the different connection types. I have a partner that's looking for this information but...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1103 0 3
Latest Reply: Charles_Murison

Solved
qcomnet
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PM5563 User database corrupted. How to restart, reset and reload opera...

Our company has three of these PM5563.One has a corrupted user database that occurred during a SNMPWALK of the unit.Now, cannot access the unit and unsure how to reset. Is there a hidden reset button?...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1509 0 4
Latest Reply: Jesus_Diaz

Solved
Nsilva
Nsilva

config Digital input PM3255

Hello, I need help configuring digital input DI1 to count pulses on the PM3255 equipment. The software I'm using to configure the PM via Modbus is modpoll. I'm using the following command: modpoll.ex...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
689 0 1
Latest Reply: Charles_Murison

Solved
arttop
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Changing the power supply board of the ION 8650

Dear SE Support/ SE Expert I require a support solution for changing the power supply board of the ION 8650 from auxiliary power (high voltage) to a standard power supply (blade-powered/self-supply)....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
976 0 2
Latest Reply: arttop

Solved
sesa71269_bridg
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iEM3000 firmware upgrade

Hello Everybody!Is it possible to upgrade the iEM3000 series firmware (for example iEM3255)? If yes than where can I find the latest firmware?Thanks, Laszlo
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2715 0 11
Latest Reply: ABDUL8

Solved
Gary0567
Gary0567 /html/rank_icons/SE-Employee.png

EM 3360 parameter register number and user manual

I need EM 3360 register numbers for its parameters and its user manual.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3075 0 1
Latest Reply: Jesus_Diaz

Solved
JhimmyJMQT1
/html/rank_icons/Crewman.png JhimmyJMQT1

ION 7400 Meter Data Traffic

Dear Experts, I hope you are doing well, I'm seeking information about the data traffic generated by the ION 7400 when connected to a platform for real-time monitoring. Specifically, I'd like to know: ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1417 0 3
Latest Reply: Charles_Murison

Solved
SESA528
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Config communication PM8000

Hi teams, I have concern, i want configure in communication of 2 PM8000, 1 slave and 1 master as image below. How do i do in PM8000? Thanks very much This is my configure in PM8000. Do i it right or w...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7838 1 21
Latest Reply: Charles_Murison

Solved
Liangchen1982
/html/rank_icons/Ensign.png Liangchen1982

ION8650 line loss compensation resistance

Hello SE expert, I am using ION build-in loss compensation module, method 1 (Test Sheet Method). And have the Tline cable infomation as below: Question: what is the correct r / lld, x / lld shoul...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1514 0 3
Latest Reply: Liangchen1982

Solved
geir_eas_no_bfo
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ION9000T Framework

Hi, After firmware upgrade of ION9000T (METSEION950309), the PME system could`t find the correct framwork for Vista template to use in PME 2023. What is the recomended template option to use ? BR ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1254 0 2
Latest Reply: Tom_Stevenson

Solved
zmortimer
zmortimer

PM8240 v4.5.0 network issue

Hi. We recently replaced some Dirius A30 meters with PM8240 meters. We have used the same IP address as the meter that was replaced. We are able to intermittently ping the meter, one ping will be recei...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
776 0 1
Latest Reply: Charles_Murison

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