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iEM3000 firmware upgrade

Metering & Power Quality

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Solved
sesa71269_bridg
Ensign Ensign
Ensign
0 Likes
3
281

iEM3000 firmware upgrade

Hello Everybody!

Is it possible to upgrade the iEM3000 series firmware (for example iEM3255)? If yes than where can I find the latest firmware?

Thanks, Laszlo


Accepted Solutions
ChenLiang
Schneider Alumni (Retired)
Schneider Alumni (Retired)

Re: iEM3000 firmware upgrade

Hello Laszlo Kozma,

The iEM3000 series meters don't support field firmware upgrade for the moment.  The firmware upgrading process need special "upgrade kit", which need to get from factory or technical support team.

For the moment, if the customer request firmware upgrade, please provide the information in details (who is the customer? how many meters do they have? What is the firmware version status now? why do the customer want to upgrade firmware?...), and send this request to product manager through marketing channel.

Hope it helps

Leo

See Answer In Context

3 Replies 3
ChenLiang
Schneider Alumni (Retired)
Schneider Alumni (Retired)

Re: iEM3000 firmware upgrade

Hello Laszlo Kozma,

The iEM3000 series meters don't support field firmware upgrade for the moment.  The firmware upgrading process need special "upgrade kit", which need to get from factory or technical support team.

For the moment, if the customer request firmware upgrade, please provide the information in details (who is the customer? how many meters do they have? What is the firmware version status now? why do the customer want to upgrade firmware?...), and send this request to product manager through marketing channel.

Hope it helps

Leo

sesa71269_bridg
Ensign Ensign
Ensign
0 Likes
0
220

Re: iEM3000 firmware upgrade

thanks Chen

AndersDahlskog
Lieutenant JG Lieutenant JG
Lieutenant JG
0 Likes
0
220

Re: iEM3000 firmware upgrade

Have a related question.

What is the current firmware version status on iEM3000 series meters sold today ?

Best Regards

Anders