iEM3000 firmware upgrade

[sesa71269_bridg]

Hello Everybody!

Is it possible to upgrade the iEM3000 series firmware (for example iEM3255)? If yes than where can I find the latest firmware?

Thanks, Laszlo

[ChenLiang · Accepted solution]

Hello Laszlo Kozma,

The iEM3000 series meters don't support field firmware upgrade for the moment.  The firmware upgrading process need special "upgrade kit", which need to get from factory or technical support team.

For the moment, if the customer request firmware upgrade, please provide the information in details (who is the customer? how many meters do they have? What is the firmware version status now? why do the customer want to upgrade firmware?...), and send this request to product manager through marketing channel.

Hope it helps

Leo

[sesa71269_bridg]

thanks Chen

[AndersDahlskog]

Have a related question.

What is the current firmware version status on iEM3000 series meters sold today ?

Best Regards

Anders

[Stuart_Cheng]

Hi guys, is there any way to do the firmware upgrade now? My customer see different version of firmware for IEM3255 and ask us if they could upgrade manually

[Romain_Polette]

Hello @Stuart_Cheng ,

IEM3000 still do not support upgrade.

Regards,

[Stuart_Cheng]

Thanks @Romain_Polette !

[Stuart_Cheng]

@Romain_Polette one additional question, does PM3000 series support firmware upgrade?

Thank you

[Stuart_Cheng]

@Romain_Polette one additional question, does PM3000 series support firmware upgrade? 

Thank you

[Romain_Polette]

Hi @Stuart_Cheng , 

In theory, yes this is possible if your PM3200 has FW v1.5.001 or higher.

You will need to use DLF3000 software: https://www.se.com/ww/en/download/document/DLF3000/

Problem: We do not share any FW file on se.com... We only provide language packs.

Please check with your tech support if you need to upgrade your PM3200.

Regards, 

[Stuart_Cheng]

Got it! Thanks for your information @Romain_Polette