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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2566 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2400 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2760 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2817 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4558 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6832 3 1
Latest Reply: Charles_Murison

Solved
AZZO-DanWall
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Australian NMI certification

There is an order option for NMI certification for the ION 8800s. My question is: If we request that option, is there anything done to the meter physically or digitally beyond just applying the NMI st...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1609 0 5
Latest Reply: Charles_Murison

Solved
supaing.winmyint
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PM 8000 set up issue

Hi all, I need your urgent attention. Regarding PM 8000, After setting nominal voltage, PM8000 restarted while moving to sag/swell enabled setting. Do you have any information about this event? Is it...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
820 0 1
Latest Reply: Charles_Murison

Solved
HuyDoan
HuyDoan

PM5560 modbus RTU

Hi, I’m using modscan to communicate with PM5560, the setting in modscan is same with PM5560 such as baudrate: 9600, parity: None, ID: 1. Connection is successful. Reference from Modbus register list, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1646 0 3
Latest Reply: Jesus_Diaz

Solved
NishitShah
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Leakage Current in Power Tag

Is it possible to get leakage Current from Powertag if we mount PowerTag on RCCB Device?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
804 0 1
Latest Reply: Jesus_Diaz

Solved
Tun
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Concurrent connections from RS485 and Ethernet interfaces for PM5560

Hello, Can anyone tested and used the PM5560 for the concurrent connections on both RS485 port and Ethernet port? We are having a request to use this way to segregate the meter reading from two "sepa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
875 0 2
Latest Reply: Tun

Solved
Liangchen1982
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ION8650 offline meter template load issue

I am using ION8650 offline meter and trying to paste my .dcf file (build from newer FW) in it but failed because of the FW issue. I know there is no updated offline meter. Any workaround on tha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1530 1 1
Latest Reply: Charles_Murison

Solved
BrianW
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PM8000 issue downloading

Hi all, I have an urgent question for the board. We are testing a PDU for a FAT and noticed that when the supply is first connected to the single PM8000 remote display unit, the display powers up and a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1207 0 2
Latest Reply: BrianW

Solved
emendoz7
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PM5560 Digital Input Status via Ethernet/IP

Hello, Is it possible to read Digital Input Status using Ethernet/IP? I see that we are able from Modbus Register 8905 and also in BACnet.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
918 0 2
Latest Reply: Ramasamy_N

Solved
BrandonReed
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PM8000 series I4 Metering for 1PH3W LL with N

I'm curious if a 3rd CT can be connected to I4 on the PM8000 to directly measure the Neutral current, and therefore calculate ground leakage current in a 1PH3W LL with N configuration. I see this is an...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1239 0 3
Latest Reply: Charles_Murison

Solved
Parlindungan_Sitorus
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How to find out Modbus Register address or Output Register for TDD on ...

Hi Expert, We kindly need your help.We have requirement from a tender specification for PQ meter.The point that we still do not know is, the TDD on both PM8240 and ION7400. We check on excel file for P...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
842 0 1
Latest Reply: Charles_Murison

Solved
sesa37232_bridg
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PM5340 meter Mac Address for DHCP does not match Mac Address on meter ...

A customer is using the Mac Addresses to reserve IP addresses for some PM5340 meters on their system. The DHCP server has been configured to reserve IP addresses base on the Meter Mac Address. When the...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
787 0 1
Latest Reply: Ramasamy_N

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