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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3474 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2772 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2948 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3087 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4926 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7076 3 1
Latest Reply: Charles_Murison

Solved
AkihiroY
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Termination resistor for iEM3255

Hello Community, I plan to instll PAS600L and serveral iEM3255 for our customer. Communciation btw the devices will be done on Modbus RTU. If my understanding correct, when we connect the devices us...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1180 0 1
Latest Reply: Charles_Murison

Solved
eRicC
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Pre RVC Event Voltage

Hi there, There is a compliance requirement in solar farm to measure a RVC event by calculating the percentage change of "dynamic voltage change" against "pre-disturbance voltage" (i.e. "dynamic volt...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1039 0 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

PM800 MODBUS Map Explanation

Is there someone out there that can help me with this? I've searched the forums and documentation downloads for a couple of hours to no avail... I'm trying to decide what MODBUS registers to use for a ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5535 1 10
Latest Reply: Robert_Lee

Solved
jbriggs
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PM8000 Offline Meter

Hello, I am looking for the PM8000 offline meter .exe file. The box.com links no longer work and I'm having trouble locating it on the SE website. Does anybody know where to find it? TIA!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1193 0 1
Latest Reply: Charles_Murison

Solved
Miyai
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How to open the PM8000 MIB tree

Hello, I want to use SNMP functionality for the first time. I'm trying to import a PM8000 MIB file into my SNMP monitoring software, but an error message appears on Line 63. I just want to open the...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
689 0 1
Latest Reply: Miyai

Solved
Asif_Khan
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PM5000 Meter Firmware Upgrdation

Do we need to remove all inputs from PM series meters (such as Voltage & Current Inputs) while doing a firmware upgradation? I will very thankful for any guidance in this matter. 🙂
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1194 0 2
Latest Reply: Mehran_Mehrnia

Youssef-asec
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varplus 12 change it's setting parameters after period

hi, I have a problem in varplus 12 controller i have 8 steps , first 6 is 50 kvar and last two is 25 KVAR after i set each step size from 402 parameter after period these sizes change automatic to a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
352 0 0

2024-04-10

Solved
Anonymous user
Anonymous user

What is the maximum KWH value allowed for PM5350/ PM5000 series meters

Hi Some of our customers have reached GWH recently and would like to know about the maximum WH for PM5350/PM5000.Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2708 0 6
Latest Reply: Stuart_Cheng

Solved
erson
erson

How do power grids actually work?

I get the idea that power is generated by large power plants that send through various transformers until it gets to my house. What I don’t understand is how the power grid knows electricity is being u...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1065 0 1
Latest Reply: Charles_Murison

Solved
Ricardo_RM
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Problems with clock synchronization with data loss and duplicates.

Hello community There is a client who has problems with several 7550 meters, where when reviewing the meter records it is noticed that there is data loss and like the following record the data is dupli...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3216 0 9
Latest Reply: Charles_Murison

Solved
Ryu
/html/rank_icons/Crewman.png Ryu

New Firmware V4.3.2 for PM5560 meter

I just updated the firmware of a PM5560 meter to the latest version 4.3.2. And you still don't have the option to export device logs. And also the device does not record data through the use of web pag...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
960 0 1
Latest Reply: Jesus_Diaz

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