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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8836 3 1
Latest Reply: Charles_Murison

Solved
Akash
Akash

ION 7300 - No Screens Programmed

Hi all, We have this ION 7300 meter at one of customer sites. We are trying to integrate this into the building automation via modbus but the meter screen has a message "No Screens Programmed" and m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
806 0 1
Latest Reply: Mehran_Mehrnia

Solved
RichLan
RichLan

PM8000 CBEMA/ITIC Setup

Hi, Would somebody be so kind as to confirm what the requirements are required in the configuration of a PM8000 to enable CBEMA/ITIC monitoring using the in built web pages, i know was minimum we nee...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2276 0 3
Latest Reply: Mehran_Mehrnia

Solved
JhimmyJMQT1
JhimmyJMQT1

ION7400 consider until Harmonic 63th

Dear Experts, I hope you are doing well. I am writing to you today to seek your expertise regarding a query raised by a client concerning the ION 7400 power meter and its ability to accurately measure ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3163 0 7
Latest Reply: DanL

Solved
Rjhar60
Rjhar60

E5600 meter incorrect kw readings

I have 3 phase 4 wire 5600 meter on a 208 volt building service and have been getting low kw readings. The configuration is correct. The CT's and associated equipment all checks out. Any ideas??
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1113 0 2
Latest Reply: Rjhar60

Solved
albertoNECS
albertoNECS

iEM3165 reset partial energy via Bacnet Analog Value

Hi to all! I have problem with Partial energy reset on a iEM3165 meter. From the manual i read that is simply necessary write 2020 on the AnalogValue command. I did, but the energy is not resetting. As...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1286 0 2
Latest Reply: albertoNECS

Solved
Nicholas_Brown
Nicholas_Brown Explorer

ION9000T HSTC Settings warning in ION Setup when using PTs

I am under the impression that when setting up the HSTC Magnitude Threshold settings in the ION9000T that we are to only consider the voltage at the meter terminals. I have an engineer setting up an I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1832 0 3
Latest Reply: Nicholas_Brown

Solved
ycatellier
ycatellier

Read EnergyDemandLog with modbus on Ions 7330

How can i read the EnergyDemandLog with modbus on Ion 7330
EcoStruxure Power & Grid icon_circle Metering & Power Quality
957 0 2
Latest Reply: Mehran_Mehrnia

Solved
MICNC
MICNC Contributor

Modbus Export Module write from PM8000 to EVC filter

I need to write a value from a PM8000 to a EVC filter, currently I can read values from the filter and I'm trying to use the Modbus Export Module to write a value but haven't been able to do so. Any ti...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2008 0 3
Latest Reply: MICNC

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Solved
TalesPierre
TalesPierre

PM5340 integrate with Rockwell Controllogix

Good morning, I have many PM5340 devices on my site and I receive a challange to make consumption data available for my PIMS server. Normally I use a Controllogix PLC to make this function, but I d...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1768 0 2
Latest Reply: Mehran_Mehrnia

Solved
Gladwin
Gladwin Contributor

RVC

Good day Team, Kindly assist on this , How can I active these two loggers for RVC on other meters ? We tried these instructions as per manual still didn’t get it right . https://product-help.schneide...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1229 0 2
Latest Reply: Charles_Murison

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