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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3499 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2781 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2958 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3091 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4932 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7083 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

Ion7650 default admin Login and Password using IonSetup V3.0

Hi,Where can I find the info? Thank you.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2663 0 3
Latest Reply: Anonymous user

sesa360183_brid
sesa360183_brid /html/rank_icons/Retired-User.png

Do we have a compiled a list of all possible alarms and corresponding ...

A customer is asking for a list of all possible alarms and corresponding descriptions and recommended actions. They have PME 7.2, monitoring ION7650, ION8650, PM870, and PM810 power meters. Power meter...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
938 0 1
Latest Reply: Yut

Solved
JamesAZZO
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ION 75/650's Current Inputs with 1A or 1V

We have a situation in a utility substation with CT’s ratios of 600:1A but the overcurrent max CT ratings are 1250A on the high side so we are looking just over 2A for the max current at the meter. I’m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1688 0 3
Latest Reply: Yut

Solved
Anonymous user
Anonymous user

Time delay setting in Vigilohm

Hi I want to know during the period we set, will Vigilohm continuously showing the measurement on display? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1426 0 6
Latest Reply: Anonymous user

sesa289537
sesa289537 /html/rank_icons/Retired-User.png

Tropicalised Treatment

There is an option for ION Series Product to have Tropicalised Treatment. However, I am not able to find any officially documentation regarding to the process in "Tropicalised Treatment"Apart from that...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1425 0 6
Latest Reply: JamesAZZO

MatthewP
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Remove EN50160 Framework from ION8650A frameworks

Is there a document that provides steps on how to cleanly remove the EN50160 framework from the 8650A without beraking any of the other frameworks. I found there are some modules that are tied into oth...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
708 0 0

2015-11-12

Anonymous user
Anonymous user

ION 7650 - ¿External time syncronization?

Mi cliente me consulta por el dato que define como el tiempo en segundos para que el medidor ION 7650 logre la sincronización externa.Me parece que es 100 milisegundos pero no estoy seguro y no he enco...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1341 0 3
Latest Reply: juaotor

Anonymous user
Anonymous user

How to change ION meter password through ION Setup?

Hi all, I have a customer that wants to set a format standard in all his ION7650/7600/8600 meters passwords. Now some of those devices have the default password and in other the password is related w...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1416 0 1
Latest Reply: Yut

Anonymous user
Anonymous user

PM5560 firmware file type also works with FTP method?

HiI found that the file type is different from what the manual described in the user manual.Any has successfully upgraded with the FTP method?Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1316 0 2
Latest Reply: sesa70148

Bojan
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ProtoNode RER BACnet Protocol Converter for Powerlogic PM800 devices

Has anyone tried to convert a certain real-time quantities from Powelogic PM800 meter to BACnet/MSTP Setial by using Part# NET0000007 ProtoCessor BACnet protocol converter, Line Code P160; PD CAT: 3994...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1495 0 1
Latest Reply: Bojan

sesa108575_brid
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Technical Problem Occurred in PM8240 when an Automation Server

Dear SirsWe found a technical problem in PM8240 when using an Automation Server (product of Struxureware Building Operation) to poll PM8240 meter. The PM8240 meter went power down and then power up (li...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
642 0 0

2015-11-06

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