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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2487 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2362 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2746 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4531 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6809 3 1
Latest Reply: Charles_Murison

sesa108575_brid
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Technical Problem Occurred in PM8240 when an Automation Server

Dear SirsWe found a technical problem in PM8240 when using an Automation Server (product of Struxureware Building Operation) to poll PM8240 meter. The PM8240 meter went power down and then power up (li...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
607 0 0

2015-11-06

casey_skillen_s
casey_skillen_s /html/rank_icons/Retired-User.png

PM5110 Pulsed Output Pulse Period (Seconds) - Issue

Good afternoon guysDoes anybody know how to calculate the pulse period on the digital output terminal of the above meter?In the user guide i can see 25Hz is the maximum pulse frequency so does this mea...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1784 0 4
Latest Reply: juaotor

sesa63638
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Voltage peaks on PM8000 / ION75xx/76xx

To reply to a tendered price request our Power Meters should be compliant to following specificationsThe operation of electronic devices may not be tempered by:Power interruptions up to 10 ms.Voltage d...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
826 0 1
Latest Reply: juaotor

Anonymous user
Anonymous user

ION7650 - ¿PERCENTAGE OF ERROR BETWEEN TWO METERS ?

Two meters ION7650 are parallel mounting procedures. Both use the same CT´s and VT´s. After six months , how much is considered an acceptable difference in total energy value? ¿0,5%?¿1%? ¿3%?Thanks for...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
956 0 1
Latest Reply: juaotor

Solved
adriansyah_mgte
/html/rank_icons/Crewman.png adriansyah_mgte

PM5500 Series Not Reading V Avg and I Avg

Hi AllMy customer have problem with meter PM5560, the meter cannot read V AVG and I AVG, the status of the meter mention 0011 HEX, usually the status is OKPlease give me advice for this caseThank You
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1546 0 3
Latest Reply: juaotor

Solved
sesa213753
sesa213753 /html/rank_icons/Retired-User.png

Do we have a calibration documents for the PM8 series Meters ?

We did a project in NESTLE in QUITO Ecuador with an Integrator, now Nestle is asking for the calibration documents of thosePM8. Do we have that info?best regards
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3881 0 9
Latest Reply: juaotor

Sam_Gaib
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[Video] iEM3000 programming

Following is a programming video for the iEM3000:iEM3000 Programming Video.mp4 - Box
EcoStruxure Power & Grid icon_circle Metering & Power Quality
871 0 0

2015-11-05

sesa102400
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pm5000 series firmware updates - confusing documentation

Is there an upgrade map for this family of meters? Why would there be a maximum of 10 successful upgrades for version 1.6.0? What does this mean?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1057 0 2
Latest Reply: sesa70148

Solved
Philippe_Morel
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Does there exist a PM8000 offline meter?

Does there exist a PM8000 offline meter like the ones for the ION7650?So that we can do test with it in PME8 whitout having a real PM8000.Schneider Electric United States - Downloads
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1358 0 1
Latest Reply: Bojan

sesa70148
sesa70148 /html/rank_icons/Retired-User.png

PM5500 technical documentation updated for v2.2.1 / v10.2.1

A What's New is now available for firmware release v2.2.1 (PM5560 and PM5563) and v10.2.1 (PM5561). The PM5500 user manual and Meter Insights QR code feature quick start guide have also been updated to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
623 0 0

2015-10-29

Solved
Anonymous user
Anonymous user

ION 7650 - ¿Cuántos clientes puede atender por el puerto ethernet?

Saludos desde Costa Rica:Un cliente tiene instalado un medidor modelo ION 7650 y necesitamos saber cuántas personas pueden estar conectadas desde diferentes computadoras interrogándolo simultáneamente ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
886 0 2
Latest Reply: Anonymous user

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