Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Technical Problem Occurred in PM8240 when an Automation Server
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Link copied. Please paste this link to share this article on your social media post.
Dear Sirs
We found a technical problem in PM8240 when using an Automation Server (product of Struxureware Building Operation) to poll PM8240 meter. The PM8240 meter went power down and then power up (like a power reset) every time when changing the communication setting such as polling rate or AS's device ID in Automation Server. However, the ION7650 meter had no such problem when changing the same in Automation Server. There was no error event (prority 255) be recorded in PME7.2.
Please advise how to solve the problem occurred in PM8240.
Software: SBO1.6 for BMS, PME7.2 for PMS
Hardware: Automation Server x 1, ION7650 x 1, PM8240 x1 (connected to one hub switch)
Thanks and regards
Jacky Lau
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.