Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 226
  • Power Quality 216
  • PM8000 202
  • ION9000 175
  • PM5000 175
  • Insulation Monitoring 135
  • ION7000 74
  • ION8000 67
  • PowerTag Energy 54
  • PM Announcements 40
  • Did you know 40
  • iEM3000 29
  • HDPM6000 27
  • PM Guidebooks 16
  • PM3000 16
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
526
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
138
Ramasamy_N
Captain Ramasamy_N Captain
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
43
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3819 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2931 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3036 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3219 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5027 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7177 3 1
Latest Reply: Charles_Murison

Solved
sesa300708
sesa300708 Schneider Alumni (Retired)

Automatic on-board logging export for ION7650/ION8650

Good day,I read the user manual for ION7650 and ION8650. I didn't see an automatic export of data for ION7650 and ION8650 to a server.I there any way that this is possible?Thank you,Josef
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1939 0 4
Latest Reply: sesa300708

Sepehr_Zarrabi
Lieutenant Sepehr_Zarrabi Lieutenant

ION Enterprise 6.0 & BCPM

1) Is it possible to use ION Setup to configure the Veris BCPM such that it groups 2-pole and 3-pole breakers?2) Would the device driver in ION Enterprise 6.0 be able to recignize this 3-pole breaker?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
745 0 0

2016-03-08

Solved
Anonymous user
Anonymous user

Scripting ION Setup for downloading memory in .csv file format

Hi, we have here a .BAT file that starts an ION Setup process for downloading the memory from several meters as .XML files, the bat runs this: cd\Program Files\Schneider Electric\ION Setup ionsetup -...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1522 0 4
Latest Reply: Anonymous user

michael_franz
Admiral michael_franz

PowerLogic Answer to Fluke / Dranetz

Our core business is electrical contracting. We have engineering teams that assist customers with power problems. Some rent Fluke or Dranetz devices for this purpose. It would be nice if we could us...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1878 0 6
Latest Reply: Yut

Anonymous user
Anonymous user

Anyone implementing IEEE 519-2014 Short Time Harmonic Values in ION mo...

Please refer to the article for more details. Computing IEEE 519-2014 Short Time Harmonic ValuesNot sure if PM8000 is capable of delivering this value.Jiafeng Huang@ken Hsu@charles Wu
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1549 0 3
Latest Reply: DanL

Solved
sesa207714_brid
sesa207714_brid Schneider Alumni (Retired)

PM800 and PM5350 meters - Netural connections causing problems with re...

Hi,We currently have a customer who is complaining about some issues relating to the PM800, PM5350 meters, and neutral connections. Below is some detail on it. Unfortunately we do not have drawings for...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1448 0 2
Latest Reply: sesa207714_brid

sesa47073_bridg
Lt. Commander sesa47073_bridg Lt. Commander

Drive Isolation Transformer (Article and Q&A)

EcoStruxure Power & Grid icon_circle Metering & Power Quality
747 0 0

2016-03-01

Anonymous user
Anonymous user

WT4200 PME Driver

The WT4200 driver for PME 8.0 has been released this week!It can be found here: http://www.schneider-electric.com/ww/en/download/document/WT4000_Series_SE_Driver_PME_8_DOT_0?showAsIframe=trueDriver for...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
967 0 0

2016-02-29

Robert_Lee
Admiral Robert_Lee Admiral

Helpful Links for ION Setup, templates, firmware, etc.

Most files should be available via search from the main Schneider Electric web site using: Download Schneider Electric Alternatively, you might find updates at the following Box locations: Direct...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2603 2 2
Latest Reply: sesa105048_brid

Solved
sesa357933
Crewman sesa357933

ION 8650 information

HiI would like to know if a ION8650 meter has a statement of calibration and test.Regards.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1845 0 3
Latest Reply: Anonymous user

sesa93375_bridg
Ensign sesa93375_bridg Ensign

SEK: Power Monitoring & Gateways Cross-Selling Portfolio Sales Enablem...

Find everything you need for the Power Monitoring & Gateways Cross-Selling portfolio of devices in one document. Links you to all assets available to Promote, Sell, Design, Quote, Install, and Main...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1915 2 2
Latest Reply: sesa93375_bridg

  • « Previous
    • 1
    • …
    • 168
    • 169
    • 170
    • …
    • 223
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore