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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1380 5 2
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5425 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4612 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5276 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7045 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
9149 3 1
Latest Reply: Charles_Murison

Sepehr_Zarrabi
Sepehr_Zarrabi Troubleshooter

ION7550 / 7650 Ethernet Card Firmware Requirements

A customer has some relatively old ION7500, ION7600, ION7550, ION7650 meters. I think the oldest one is an ION7500 with firmware rev 7500V207. They want to add Ethernet com cards to these meters.Is the...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
981 0 1
Latest Reply: Yu_Diao

Solved
KuanKhoon
KuanKhoon Mentor

Latest Version ION Setup 3.0.15338.01 Installation Issues

Hi, I have encountered a major snag when updating to the latest ION Setup 3.0.15338.01 from version 3.0.15310.01. The upgrade removed my ION Setup application .exe file and no amount of re-installa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6728 0 14
Latest Reply: KuanKhoon

Thierry
Thierry Mentor

MV Dynamic Var Comp - V5.pdf

“Medium voltage dynamic power correction solution” is made of our AccuSine PFV+ dynamic var compensation equipment, VarSet low voltage capacitor banks, MV/LV transformers and LV switchboards. Purpos...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1238 2 0

2016-09-29

sesa111799
sesa111799 Leader

ION8800 firmware v362 what's new

What's new in PowerLogic™ ION8800 firmware v362 is available on the Schneider website:http://www.schneider-electric.com/ww/en/download/document/7EN12-0299Firmware version v362 for the PowerLogic ION880...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1150 0 0

2016-09-29

Solved
Anonymous user
Anonymous user

ION7650 V trend display "value out of range"

Hi,Would anybody have any ideas when using the V trend page on an ION7650 it is displaying a message "value out of range"The meter is setup and working fine, nominal voltages are all set correctly, met...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1424 0 3
Latest Reply: Anonymous user

stephen_cullen_
stephen_cullen_

I’m looking to create a tag through a Modbus list through a Schneider ...

EcoStruxure Power & Grid icon_circle Metering & Power Quality
4287 0 1
Latest Reply: Hal_Etheridge

Solved
Arneil_Dalope
Arneil_Dalope

ION7650 V400 Firmware downgrade failed

Hi,We have a new ION7650 with a firmware V400 that needs to be downgraded to V371e to allow us to paste our customized meter template. The problem is that I cannot downgrade the firmware from V400 to V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2815 0 6
Latest Reply: Yut

sesa101813_brid
sesa101813_brid Leader

Configuring RCB function for PM8000

Hi Everyone,Our customer is configuring IEC61850 function for PM8000.They want to use RCB function for the protocol between system(client) and the meter.Could you anyone who has an experience for that ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1985 0 4
Latest Reply: Anonymous user

Solved
michael_franz
michael_franz

PM8000 and Port 502

We have four PM8000 meters in our lab. Two of them will not except communication over Port 502. The only obvious issue I can see is that the two that are not able to do Modbus coms have newer firmwar...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2642 0 4
Latest Reply: michael_franz

Solved
michael_franz
michael_franz

I-Line Smart Cell

TEAM:Any luck with getting smart cell to communicate. We have two, one for breakers and another with a PM3500 meter. The wiring looks correct. The com setting along the daisy-chain and at the master...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1754 0 2
Latest Reply: michael_franz

michael_franz
michael_franz

Smart Cell for I-Line Breaker

Team:We are having trouble integrating an I-Line Smart Cell into our PowerLogic system. The RS485 master is a PM8000 meter. All the setting have been completed to make the PM8000 a Modbus master on t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1833 0 2
Latest Reply: michael_franz

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