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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1174 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5299 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4527 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5152 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6941 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
9047 3 1
Latest Reply: Charles_Murison

michael_franz
michael_franz

IEC 61850 for PM8000

For AllSchneider site has an IEC 61850 download for the PM8000 in the icd format. Upload tools like CET850 or ION Setup are looking for cid files. Tried changing IP data in the icd and saving it as a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5140 0 3
Latest Reply: BasemE

Solved
Anonymous user
Anonymous user

Can Meter Insight (QR code) bring in Phasor information ?

I don't see that it does this so next question is: how EASY would it be to add this information into the QR code ?Presently our meter installers have to validate the meter was wired correctly by conne...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1491 0 2
Latest Reply: Anonymous user

Solved
sesa213753
sesa213753 Leader

Did someone have the MIB file for an ION7400 ?

IN the user manual says:"MIB filesYour meter is compliant with MIB-II as defined by the standard MIB file RFC 1213.SNMP requires that you load your meter’s ION MIB file (available for downloadfrom www....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1436 0 1
Latest Reply: Sanjeet_Sahota

Sam_Gaib
Sam_Gaib Troubleshooter

Meter Selector Flowchart

As an alternative to our Meter Selector App, following is a simple flowchart to help you select the right metering product depending on the features you require
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4974 2 8
Latest Reply: Anonymous user

Solved
sesa70148
sesa70148 Leader

Looking for input: what custom displays are you creating / do you want...

I am working on putting together an example that walks through the process of creating a custom display on the PM8000, and I'd like to use a real-world use case. So, what custom displays have you creat...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1536 0 4
Latest Reply: sesa70148

Solved
ekourany_btupan
ekourany_btupan

ION 8650 factory template modbus map where to find?

Hi Guys. Does anyone have a update "ION_Devices_Modbus_Register_Map" technical note, including the ION 8650 factory template modbus map
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2359 0 3
Latest Reply: sesa70148

Solved
Arneil_Dalope
Arneil_Dalope

Where can we find ION8800 Firmware V351E What's New document?

Hi,Just want to know where we can see the what's new document for the latest firmware of ION8800 V351E. Google failed to help this time. Thanks,Arneil
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1998 0 7
Latest Reply: Sanjeet_Sahota

Ken_Hsu
Ken_Hsu Mentor

PME 8.1 Sag/swell page error_PM8000

Hi Community,I have a customer that has installed PME8.1 SQL server 2012 standard ed. on an industrial computer. When they try to view sag/swell page for a PM8000 device, the sag/swell page doesn't sho...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1060 0 1
Latest Reply: Tom_Stevenson

Solved
AndrewLOH
AndrewLOH Contributor

PM8240 Auto reboot

Hi All,I would like to check if anyone have came across PM8240 auto reboot approx ever 2 minutes when network cable is plug into the meter with the other end to the network switch.Currently I have inst...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3467 0 9
Latest Reply: Theren

ashley_accqrit_
ashley_accqrit_

Hi guys,

Where is it the easiest place to see the latest firmware for the meters?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1231 0 1
Latest Reply: BasemE

Solved
EmanuelLaudonio
EmanuelLaudonio Explorer

Is there any Picture where is located the hardware lock of PM5561 mete...

Is there any Picture where is located the hardware lock of PM5561 meter and is there any procedure to unlock a meter wich was locked by MID ?Thanks to all!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1601 0 1
Latest Reply: BasemE

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