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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2483 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2362 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4530 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6809 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

ComX510 custom device for PM3255 to display Exported Power

Hi,I have a project where I want to display and publish the Exported Total Power (Solar produced) from a PM3255 meter via comX510. Can someone assist with creating a custom device to do this.Many than...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1004 0 1
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Alarm DAN6 Limit Exceeded 3 in PM8000

Hi Experts,PM8240 inform alarm in PME 8.1 software " DAN6 Limit Exceeded 3". So, What is the DAN6 Limit Exceeded 3. and Where I can setting value DAN6?Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1467 0 4
Latest Reply: daniel_parker_p

Solved
Bojan
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MODBUS Import Module is missing in PM8000 ION Framework

I planned to use MODBUS Import Module to read Relay Word bits in SEL-751 Feeder Protection Relay from PM8000, but then I realized that the module is missing from the ION Framework.What would be a repla...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1538 0 4
Latest Reply: Yut

Solved
Anonymous user
Anonymous user

IP address on Ion7550RTU no display

We have a Ion7550-RTU without a display and we are trying to connect to it to update its firmware. However we believe this ION has had a IP address assigned to it that we do not have access to, since i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
896 0 1
Latest Reply: Yu_Diao

Koen_Rowies
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pm8000 voltage phase shifting

Hello,We have a customer who has a current measurement on the high voltage side of his transformer and a voltage measurement on the low voltage site. he wants to combine both measurements on one PM8000...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
949 0 1
Latest Reply: Yut

sesa208484_brid
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ION8800 19" rack blanking plate

Is there a blanking plate available for one module of the ION8800 19" rack ? I cannot locate any reference in the user manual documents.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
682 0 1
Latest Reply: Yut

daniel_parker_p
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PM8000 Digital input scan and count rate

Hi all,The PM8000 has a default framework for calculating pulse rate and showing the peak rate. What is the maximum rate we can expect out of this in terms of hardware and firmware limitations? (To put...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1210 0 2
Latest Reply: daniel_parker_p

daniel_parker_p
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Is there a recommended range extender for the EM4300 meters?

We have a brownfield/retro fit client so we want to use the EM4300 meters, however, their distribution boards are 50 -100 m with some obstructions. Is there a Schneider or recommended Zigbee range exte...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
681 0 0

2017-04-25

Solved
Anonymous user
Anonymous user

8650 Virtual Simulator, file not downloading

The file listed in the link below is not downloading, maybe its related to the file containing " , " comas in its name. http://www.schneider-electric.com/en/download/document/8650_Simulators_v420/​ ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1119 0 1
Latest Reply: Robert_Lee

sesa300708
sesa300708 /html/rank_icons/Retired-User.png

ION8650 Reading Issue

Why does Phase A & B have 0.001A reading for ION8650 Meter with model M8650B4C0H6C7A0A without any load or output in its current transformer with 4000:1 ratio?Another meter was installed in series ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
728 0 1
Latest Reply: Yut

james-wood-tel
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PM8000 Sag and Swell via modbus

Hi,Are we able to obtain date and time stamped info from the PM8000 as to when sag and swell occurrences occur in ModbusTried looking through the PM8000 modbus registers and can't find a relevant regis...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1832 0 7
Latest Reply: Yut

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