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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8836 3 1
Latest Reply: Charles_Murison

sesa27079_bridg
sesa27079_bridg Explorer

Do you know what the code status 0021 hex means on a PM5563 meter? The...

The meter is showing the wrench icon flashing on the display. the code status of the meter is 0021 hex. What exactly this code means ?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1469 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Harmonic Display Mode

HI all, I have a problem. When i set Harmonic Display Mode by ION setup in ION7650 (image below). But, I see display Harmonic just V1 and I1. I want display V2, V3 Harmonic Display Mode and I2, I3...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
948 0 2
Latest Reply: Robert_Lee

sesa197217_brid
sesa197217_brid Contributor

ION 8650A Cell Modem communications

I am actively working with a customer who has purchased 35 ION 8650A cell modem meters. They have purchased this same model in the past and are actively using them within their PME system, however, th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1018 0 1
Latest Reply: Robert_Lee

Anonymous user
Anonymous user

PM500 template in ION Setup 3.0

Hi friend, Would you help to provide PM500 template for ION setup, Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
849 0 0

2017-12-27

Solved
JSmith
JSmith

Frequency N1 or N2 Count Event

I looked in my PME Event log and I am seeing a TON of Frequency N1 Count and Frequency N2 Count events where the condition is Incremented and the Value is Limit Exceeded. Every 10 seconds.I am not sure...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1218 0 1
Latest Reply: Charles_Murison

sesa389533_brid
sesa389533_brid Leader

Map a modbus register to a digital input on ION7650

Hello, Is it possible to map a modbus register to a digital input ? Thanks François
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1084 0 1
Latest Reply: Robert_Lee

Solved
camilo_gonzalez
camilo_gonzalez

pm3255 useful life

Hi Every one. The equips PM3255 how time have about useful life?Is necesary calibrate it or something?Thanks for all
EcoStruxure Power & Grid icon_circle Metering & Power Quality
940 0 1
Latest Reply: Ramasamy_N

Sam_Gaib
Sam_Gaib Troubleshooter

[Tool] Meter Competitive Cross Reference

Looking to find the equivalent Schneider Electric meter to a competitive product? Follow the link below to access the file and stay tuned for the latest version of the Meter Selector App which will inc...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1711 0 3
Latest Reply: Grant_IPACS

Sepehr_Zarrabi
Sepehr_Zarrabi Troubleshooter

ION ModBus Master for ModBus RTU Wrapped in TCP

I have an application where a number of ModBus devices (Enercept meters) are connected serially to an EGX100. Is it possible to use the PM8000 to do data logging for these devices over the TCP/IP netwo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3066 0 12
Latest Reply: Robert_Lee

Solved
Marcos_Augusto
Marcos_Augusto Contributor

VPL ilow alarm.

Can the Ilow (low current, <15mA) be disabled in VarPlus Logic? I have checked in the manual and it looks like there is no way to disable it. I was wondering if there is some sequence of keys or spe...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1069 0 1
Latest Reply: RavindraKulkarni

JamesAZZO
JamesAZZO

PM8000 - Current Swell

In the PM8000, there are setting for Current Swell. This is a new feature for an ION meter. Can someone please define this for us? We are having a hard time I understanding what electrical meaning this...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1702 0 3
Latest Reply: JamesAZZO

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